AI Adoption and Change Management Consultant

NISH Tech BV; Brussel Hoofdstad; On-site; EUR 90,000 - 130,000; Full time

Job summary

NISH Tech BV seeks an experienced AI Adoption & Change Management Consultant to drive adoption of AI-powered tools, including Microsoft 365 Copilot and Copilot Studio, across client organizations in Belgium and Europe.

The role focuses on structured adoption initiatives, persona-based scenarios, targeted communications and practical training to embed Copilot and AI agents into everyday work practices.

Qualifications

• 10+ years of Adoption & Change Management experience.
• Experience delivering enterprise adoption programmes.
• Strong training facilitation and stakeholder engagement skills.

Responsibilities

• Develop and deliver materials supporting AI adoption and operational recommendations.
• Train Agent Champions and the Agent Lab to drive sustained adoption of AI agents.
• Facilitate training sessions and office hours for Microsoft 365 Copilot and related tools.
• Execute communication and employee engagement plans.
• Track adoption metrics and gather user feedback.
• Coach change agents and champions within the customer organization.
• Support the adoption of AI and Copilot across business functions.
• Contribute to a high-level digital transformation roadmap.
• Support target operating model adoption and champion community development.
• Contribute to backlog refinement and sprint planning.
• Support risk management activities related to AI adoption and organizational change.
• Demonstrate solutions to stakeholders to encourage understanding and adoption.

Skills

Adoption & Change Management

AI adoption & Copilot culture change

Communities of practice & champion

Training facilitation & stakeholder

Adoption measurement & user feedback

Education

PROSCI certification — strongly preferred.

Job description

NISH Tech BV is looking for an experienced AI Adoption & Change Management Consultant to support the adoption of AI-powered tools and drive sustained usage of Microsoft 365 Copilot and Copilot Studio. The role focuses on enabling organizational change through structured adoption initiatives, persona-based scenarios, targeted communications and practical training.

The role combines change management expertise, AI adoption and digital transformation, helping organizations embed Copilot and AI agents into everyday working practices.

Key Responsibilities

• Develop and deliver materials supporting AI adoption and operational recommendations.
• Help train Agent Champions and the Agent Lab to drive sustained adoption of AI agents.
• Facilitate training sessions and office hours for Microsoft 365 Copilot and related tools.
• Execute communication and employee engagement plans.
• Track adoption metrics and gather user feedback.
• Coach change agents and champions within the customer organization.
• Support the adoption of AI and Copilot across business functions.
• Contribute to the development of a high-level digital transformation roadmap.
• Support target operating model adoption and champion community development.
• Contribute to backlog refinement and sprint planning.
• Support risk management activities related to AI adoption and organizational change.
• Demonstrate solutions to stakeholders to encourage understanding and adoption.

Required Skills

Mandatory Skills

• Adoption & Change Management (ACM)
• AI and Copilot culture change
• Communities of practice and champion networks
• Training facilitation and stakeholder engagement
• Adoption measurement and user feedback analysis

Nice-to-Have Skills

• PROSCI certification — strongly preferred.
• Experience coaching Agent Champions and supporting AI agent adoption.
• Experience delivering structured adoption programmes in enterprise environments.

Experience

10+ years of relevant experience in Adoption & Change Management.

Location & Work Model

About NISH Tech BV

NISH Tech BV is a technology and recruitment partner connecting skilled professionals with challenging projects across Belgium and Europe. We combine technical expertise, market knowledge and a personal approach to connect professionals with opportunities that match their experience and ambitions. Our goal is to build long-term professional partnerships through quality, transparency and reliable recruitment support.