Conversational Designer & Bot Copywriter

Movify SRL; Brussel Hoofdstad; Hybrid; EUR 42,000 - 68,000; Full time

Benefits offered by this job

Structured trainings

An agile and fast-paced environment

A culture of empowerment, openness, &

Job summary

Movify SRL is seeking a chatbot copywriter and UX designer in Belgium to shape engaging bot experiences. You will create copy, define personas, and collaborate with designers to craft dialog flows that resonate with users.

You will conduct research, apply NLP techniques, monitor performance, and work with developers for bot implementation and incident management. 2-3 years of hands-on chatbot copywriting experience is required, with strong teamwork and adaptability.

Qualifications

• At least 2 to 3 years of hands-on experience dealing with chatbot projects and copywriting.
• Native NL or FR + fluent in EN
• Strong interpersonal and teamwork skills
• Ability to quickly absorb and understand new contexts
• Ability to think creatively and come up with innovative solutions
• Ability to take ownership of your projects
• Flexibility towards new situations and challenges

Responsibilities

• Create, structure and write engaging copy
• Collaborate with other designers to craft bots persona and dialogs flow that resonate with the user
• Conduct research and workshops to understand user needs
• Utilise NLP techniques to enhance bots understanding and responses
• Contribute to the conversational design system by keeping the content coherence, consistency and quality
• Monitor chatbot performances and gather data, to improve the users experience
• Collaborate with developers on bot implementation and incidents management

Skills

Interpersonal skills

Teamwork

Creativity

Ownership

Flexibility

Multilingual (NL/FR + EN)

Team player

Humor

Chatbot/copywriting experience

Job description

Movify SRL is seeking a chatbot copywriter and UX designer in Belgium to shape engaging bot experiences. You will create copy, define personas, and collaborate with designers to craft dialog flows that resonate with users.

You will conduct research, apply NLP techniques, monitor performance, and work with developers for bot implementation and incident management. 2-3 years of hands-on chatbot copywriting experience is required, with strong teamwork and adaptability.