Client Advisor

Axis Group - HR Advisor; Kontich; Sur place; EUR 35 000 - 45 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Opportunities for career growth

Individual guidance and coaching

Résumé du poste

Axis Group seeks a Customer Advisor in Kontich, Belgium, to enhance client relations and optimize banking operations. You will serve as the first point of contact for customers, assisting with financial inquiries and promoting digital services.

The ideal candidate has a bachelor’s degree, good communication skills, and a commitment to professional development. The full-time position offers a competitive salary, individual guidance, and opportunities for career advancement in a dynamic environment.

Qualifications

• Strong interest in financial products and services.
• Motivated to advance their career.
• Experience in the banking sector is a plus.

Responsabilités

• Serve as the first point of contact for customers.
• Assist clients with digital inquiries and banking operations.
• Support the information desk as needed.

Connaissances

Customer service

Financial product knowledge

Communication skills

Digital tool proficiency

Formation

Bachelor’s degree in a relevant field

Description du poste

Are you the customer-focused professional our client is looking for? As a Customer Advisor, you’ll be the first point of contact for our clients and will develop into an expert in the financial sector. With your friendly approach and outstanding service, you’ll assist clients both proactively and reactively. You’ll play a crucial role in optimizing banking operations and assisting customers with digital inquiries. Our client offers you a competitive salary, full-time employment, and plenty of opportunities for personal and professional growth. Are you ready to make a difference? Apply now and become part of an energetic team!

• You are the first point of contact for our customers.
• You are committed to becoming a well-rounded professional with a solid foundation of knowledge across various financial sectors.
• With your friendly approach and outstanding service, you are constantly on the lookout for both proactive and reactive opportunities.
• You play a key role in optimizing daily banking operations and refer customers to specialized colleagues when necessary.
• In addition, you support the information desk and assist customers with their digital questions and needs.

The ideal candidate:

• Holds a bachelor’s degree in a relevant field and is motivated to advance their career.
• May already have some work experience in the banking sector.
• Has a strong interest in financial products and services.
• Is a dedicated team player but can also work independently when necessary.
• Is energetic and has excellent communication skills.
• Has a natural business acumen that they can easily apply in practice.
• Is proficient in using digital tools and applications.

Our client offers you:

• A competitive salary in line with current market rates, including additional benefits.
• A full-time position.
• A role in which you’ll have a great deal of autonomy and hold significant responsibilities.
• Individual guidance and coaching to support your professional development.
• Opportunities for career growth in a dynamic, small-scale setting.
• An energetic work environment where you and your colleagues can make a meaningful contribution!