Change Manager

EPSA; Brussel Hoofdstad; Sur place; EUR 80 000 - 110 000; Plein temps

Résumé du poste

EPSA is seeking a Senior Business Change Officer to support large-scale transformation initiatives across HR, digital and organizational change. You will coach project managers on the people side of change and help embed a sustainable change culture.

This long-term assignment combines 70% change delivery on strategic projects and 30% building and embedding a sustainable change culture, with a focus on stakeholder engagement and HRIS implementations. Fluency in FR, NL and EN is essential.

Qualifications

• Proven experience as a Senior Change Management Consultant / Business Change Officer.
• Prosci ADKAR certification (current or previously certified).
• Fluent in French, Dutch and English.
• Strong experience supporting large transformation programmes.
• Experience implementing change initiatives affecting blue- and white-collar populations.
• Experience supporting HRIS implementations.

Responsabilités

• Coach and support project and programme managers in managing the people side of change.
• Develop change narratives and project storytelling.
• Conduct stakeholder analysis and stakeholder mapping.
• Define and execute change management strategies and plans.
• Support stakeholder engagement and adoption activities.
• Create communication materials and change campaigns.
• Design and deliver training initiatives.
• Facilitate workshops, working sessions and events.
• Measure and monitor adoption levels and change readiness.
• Identify and manage resistance to change.
• Adapt change approaches in Agile environments.
• Support the implementation and development of a Change Office.

Connaissances

Fluent English

Fluent French

Fluent Dutch

Change Management

Project Management

Prosci ADKAR

Stakeholder Management

Excel

Power BI

Outils

Excel

Power BI

Description du poste

Long-term assignment: Initial contract of 2 years with strong extension potential

About the Opportunity

Our client, a major player operating in a highly regulated and technology-driven environment, is looking for a Senior Business Change Officer to support large-scale transformation initiatives across HR, Digital and Organisational Change domains.

You will join a strategic People & Transformation team responsible for driving organisational evolution, digital transformation and change adoption throughout the company.

This assignment combines:

• 70% Change Delivery on strategic projects
• 30% Support in building and embedding a sustainable Change Management culture

Your Responsibilities

As a Senior Business Change Officer, you will coach and support project and programme managers in managing the people side of change.

Key Activities

• Develop compelling change narratives and project storytelling
• Conduct stakeholder analysis and stakeholder mapping
• Assess change impacts across impacted audiences
• Define and execute change management strategies and plans
• Support stakeholder engagement and adoption activities
• Create communication materials and change campaigns
• Design and deliver training initiatives
• Facilitate workshops, working sessions and events
• Measure and monitor adoption levels and change readiness
• Identify and manage resistance to change
• Adapt change approaches in Agile environments
• Support the implementation and continuous development of a Change Office

Projects You May Support

Examples of strategic initiatives include:

• HRIS implementation and HR digital transformation projects
• Deployment of digital tools for operational and field employees
• Creation and positioning of new departments and organisational structures
• Enterprise-wide change management initiatives
• Development of a sustainable change culture within the organisation

Required Experience

Mandatory

• Proven experience as a Senior Change Management Consultant / Business Change Officer
• Prosci ADKAR certification (current or previously certified)
• Fluent in French, Dutch and English
• Strong experience supporting large transformation programmes
• Experience implementing change initiatives impacting both:
• Blue-collar populations
• White-collar / administrative populations
• Experience supporting the creation and positioning of new teams or departments
• Experience in HR-related transformation programmes
• Experience supporting HRIS implementations
• Experience establishing or scaling a Change Office
• Experience managing resistance to change in complex environments
• Experience with multi-level stakeholder management and reporting
• Strong understanding of change methodologies such as:
• Kotter
• Lewin
• Experience in project management
• Experience in business process optimisation
• Knowledge of Excel and Power BI

Highly Desirable

• Previous experience within the Energy / Utilities sector
• Experience working in large or complex organisations undergoing transformation

Profile

• Can influence and engage audiences at all organisational levels
• Combines strategic thinking with hands‑on execution
• Is comfortable facilitating workshops and leading change initiatives independently
• Has excellent communication and coaching capabilities
• Thrives in transformation and fast‑changing environments