Change Management Consultant

MPower Plus; Antwerpen; Remote; EUR 65,000 - 111,000; Full time

Job summary

MPower Plus is seeking an Adoption & Change Management (ACM) expert for a remote role based from Antwerp, Belgium. The contract runs for five months and focuses on delivering ACM material, enabling adoption of Microsoft 365 Copilot, and coaching client teams to sustain usage.

You will facilitate Copilot training, execute communications plans, and track adoption metrics while shaping a digital transformation roadmap and champion networks within the customer organization.

Qualifications

• Experience in Adoption & Change Management (ACM) delivery.
• PROSCI methodology certification is strongly preferred.
• Familiarity with Microsoft 365 Copilot and Copilot Studio.
• Experience driving culture change for AI and Copilot adoption.
• Ability to develop a high-level digital transformation roadmap.
• Experience building target operating models and champion networks.

Responsibilities

• Build and deliver materials to support adoption and operational recommendations.
• Train Agent Champions and the Agent Lab to drive sustained use of Agents.
• Facilitate training sessions and office hours for Copilot and Microsoft 365 tools.
• Execute communication and engagement plans to promote adoption.
• Track adoption metrics and gather user feedback.
• Coach change agents and champions within the customer organization.

Skills

ACM & change management

PROSCI

Microsoft 365 Copilot

AI & Copilot culture change

Digital transformation roadmap

Champion networks

Job description

• Role: Adoption & Change Management (ACM)
• Location: Remote from Antwerp / Anvers - Belgium
• Duration of the contract: 5 months

Key responsibilities:

• Build and deliver the material needed to support adoption and operational recommendations, and help train the “Agent Champions” and the “Agent Lab” to drive sustained use of Agents.
• Facilitate training sessions and office hours for Copilot and Microsoft 365 tools.
• Execute communication and engagement plans.
• Track adoption metrics and gather user feedback.
• Coach change agents and champions within the customer organization.
• Contribute to backlog refinement and sprint planning.

Required skills and experience:

• Adoption & Change Management (ACM) and change management delivery
• PROSCI methodology (certification strongly preferred)
• Microsoft 365 Copilot and Copilot Studio
• Culture change for AI and Copilot
• Developing a high-level digital transformation roadmap
• Target operating model adoption and communities (champions networks)