Centre Manager: World-Class Customer Experience & Growth

IWG plc; Gent; On-site; EUR 60,000 - 90,000; Full time

Job summary

IWG plc is seeking a Customer Services Manager to lead our centre’s performance. You will oversee every on-site aspect, empower your team and ensure world-class service to customers and guests.

You’ll take ownership of daily operations and drive a culture of accountability, ownership and continuous improvement. You’ll nurture customer relationships, upsell to existing clients, give tours to prospective customers and work to uphold IWG’s reputation for flexible, customer-focused workspace

Job description

IWG plc is seeking a Customer Services Manager to lead our centre’s performance. You will oversee every on-site aspect, empower your team and ensure world-class service to customers and guests.

You’ll take ownership of daily operations and drive a culture of accountability, ownership and continuous improvement. You’ll nurture customer relationships, upsell to existing clients, give tours to prospective customers and work to uphold IWG’s reputation for flexible, customer-focused workspace