Cabin Crew

TUI; Zaventem; On-site; EUR 24,000 - 36,000; Full time

Benefits offered by this job

Holiday benefits

Paid training (earn while you learn)

Uniform provided

Airport parking

Job summary

TUI Belgium is seeking enthusiastic Cabin Crew for Zaventem. You will deliver exceptional customer service with a sales-through-service mindset, ensuring passenger satisfaction from boarding to destination.

The role emphasizes teamwork, safety, and positive communication across diverse passengers and crew. Training starts soon, with in-house instruction and an emphasis on Safety & Emergency procedures, First Aid, and Service & Commercial skills.

Qualifications

• Fluent in English and either Dutch or French; willingness to improve the third national language to support passengers and colleagues.
• Passionate about delivering outstanding customer service and contributing to a positive onboard experience.
• Capable of working in a team and on your own initiative, remaining calm under pressure.

Responsibilities

• Deliver exceptional customer service to passengers with a sales-through-service mindset.
• Apply safety, first aid, and service procedures during flights and training.

Skills

Team player

Strong communication

Fluent English

Dutch or French

Job description

TUI Cabin Crew – Zaventem, Belgium

Your Career Takes Off in Brussels – Become a Maker of Happy. Are you ready to take your career to new heights? At TUI, we're looking for positive and dedicated colleagues to join our team as Cabin Crew in Zaventem, Belgium. If you have a passion for travel, enjoy delivering great customer service, and have a commitment to safety, we want to hear from you. This is more than a job—it's an opportunity to become a "Maker of Happy," bringing joy to customers from the moment they board until they reach their holiday destination. If that sounds like the kind of career you've been dreaming of, read on.

About the Role

As a Cabin Crew member at TUI Belgium, you'll deliver exceptional customer service with a 'sales through service' mindset. Customer satisfaction is at the heart of everything you do.

Key Priorities

• Safety First: Implement all safety, first aid, and service procedures with discipline and care—safety is always our number one priority.
• Always Growing: Look for opportunities to grow and develop—we invest in your potential.
• Confident Communication: Demonstrate emotional intelligence, adapting your style to quickly build relationships with customers and colleagues.
• Team Spirit: Work collaboratively to deliver results, supporting your fellow crew members every step of the way.
• Flexibility: Embrace change and the unexpected—from roster adjustments to onboard situations, mastering new tech and encouraging others to do the same.

Training Details

Training starts between January and April 2026. We will schedule you according to our availability.

What We're Looking For

• We're seeking individuals who bring the right attitude and energy to our team: A true team player with strong communication skills.
• Fluent in English and either Dutch or French, with a willingness to improve the third national language to support effective communication with passengers and colleagues.
• Passionate about delivering outstanding customer service—previous customer-focused experience is advantageous.
• Motivated to complete training that covers Safety & Emergency procedures, First Aid, Service & Commercial skills, and apply this knowledge in your role.
• Capable of working in a team and on your own initiative—assessing situations, identifying solutions, making decisions, and remaining calm under pressure.
• Adaptable and positive—ready for a role where every day is as different as the destinations you'll fly to and the customers you'll meet.

Why TUI?

From a workplace to a place to belong. At TUI, we embrace diversity, equality, and inclusion, encouraging everyone to come as they are, because together, our potential is limitless.

What We Offer

• Fantastic holiday benefits—including discounts and special offers.
• No previous experience needed—we have in-house training delivered by passionate, experienced instructors in an inspiring atmosphere.
• Full salary from day one of your training—you earn while you learn.
• Complimentary uniform and work-related airport parking.