Business & Project Analyst - AI & Automation

ictjob.be; Brussel; On-site; EUR 60,000 - 90,000; Full time

Job summary

ictjob.be is seeking an experienced Business & Project Analyst focused on AI and automation to drive digital transformation. The role sits at the intersection of business and IT, translating needs into concrete requirements and coordinating technology implementation across the organisation.

You will identify high-value AI and automation use cases, support adoption, and ensure solutions deliver measurable improvements in efficiency and performance across cross-functional teams.

Qualifications

• Experience combining business analysis with project delivery, AI, automation and digital transformation.
• Ability to translate business needs into clear technology requirements and roadmaps.
• Experience acting as the interface between business and IT teams.

Responsibilities

• Analyze complex business needs, processes and challenges.
• Translate business expectations into actionable solution requirements for AI and automation.
• Identify opportunities where AI and automation deliver value and efficiency.
• Coordinate cross-functional projects and ensure alignment between business and IT teams.
• Support adoption and training of new technologies across business units.

Skills

Business analysis

Project management

Stakeholder management

AI

Automation

Digital transformation

Requirements gathering

Cross-functional collaboration

Job description

For one of our clients, we are looking for an experienced Business & Project Analyst - AI & Automation to act as a key link between Business and IT and support the organisation's digital transformation.

The role focuses on identifying and assessing opportunities to leverage Artificial Intelligence (AI), automation, and emerging technologies, translating business needs into clear solution requirements, and coordinating technology implementation across the organisation. The consultant will support business teams in adopting innovative solutions that improve efficiency, operational capabilities, and business performance.

Key responsibilities

• Business analysis & requirements:
  • Analyse complex business needs, challenges, and processes.
  • Translate business expectations into clear and actionable solution requirements.
  • Identify opportunities where AI and automation can improve business processes and operational efficiency.
  • Assess potential AI and automation use cases based on their feasibility and business value.
  • Act as the key interface between Business and IT teams.
• AI, automation & innovation:
  • Support business teams in understanding and leveraging AI, automation, and emerging technologies.
  • Evaluate different AI and automation solutions available on the market.
  • Act as an advocate for AI and automation adoption within the organisation.
  • Apply knowledge of AI technologies to complex business and operational environments.
  • Contribute to broader digital transformation and innovation initiatives.
• Project management & implementation:
  • Coordinate the implementation of AI and automation solutions across cross-functional projects.
  • Define business expectations and coordinate with technical and implementation teams.
  • Manage alignment between business stakeholders, IT teams, and other project contributors.
  • Support projects throughout the lifecycle, from opportunity identification and requirements gathering to implementation and adoption.
  • Ensure technology initiatives remain aligned with business objectives and deliver measurable value.
• User adoption & support:
  • Support business stakeholders during the implementation of new technologies.
  • Train and guide business users to ensure effective adoption of implemented solutions.
  • Gather feedback and help identify opportunities for further optimisation.

Ideal candidate

The ideal candidate is a highly experienced Business & Project Analyst combining strong expertise in business analysis, project management, AI, automation, and digital transformation.

They are comfortable operating at the intersection of Business and IT, assessing the practical and commercial value of emerging technologies and translating complex business challenges into effective technology solutions.

Experience implementing AI or automation solutions within a large, complex or regulated organisation would be particularly valuable.

What success looks like:

• Business needs are translated into clear and actionable technology requirements.
• High-value AI and automation opportunities are successfully identified and assessed.
• Technology initiatives are effectively coordinated across Business and IT teams.
• New AI and automation solutions are successfully implemented and adopted.
• Business users are effectively supported and trained on new technologies.
• AI and automation contribute to measurable improvements in efficiency...

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