German & Dutch Customer Advisor – Hybrid (Ghent)

FH Collective - Academy; Gent; Hybride; EUR 30 000 - 40 000; Plein temps

Avantages offerts par ce poste

Hybrid work

Résumé du poste

FH Collective - Academy in Ghent is seeking a Customer Advisor fluent in German and Dutch to join an international team. The role covers customer interactions across multiple channels in a 24/7 environment, with an emphasis on high-quality service and collaboration with internal teams.

Initial contracts are for 1, 3, or 6 months, with the first month on-site. After training, employees will be allowed remote work for one day per week. The position offers a dynamic, fast-paced setting in Ghent.

Qualifications

• Fluency in German and Dutch required.
• Ability to handle customer inquiries via multiple channels.
• Must provide reference letter and cover letter.

Responsabilités

• Handle customer inquiries via phone, email, and chat
• Provide accurate information and solutions
• Ensure high customer satisfaction
• Collaborate with internal teams

Connaissances

German language

Dutch language

Description du poste

FH Collective - Academy in Ghent is seeking a Customer Advisor fluent in German and Dutch to join an international team. The role covers customer interactions across multiple channels in a 24/7 environment, with an emphasis on high-quality service and collaboration with internal teams.

Initial contracts are for 1, 3, or 6 months, with the first month on-site. After training, employees will be allowed remote work for one day per week. The position offers a dynamic, fast-paced setting in Ghent.