Benelux Customer Service & Logistics Leader (Hybrid)

Loyalty Rules; Zaventem; Hybride; EUR 70 000 - 100 000; Plein temps

Résumé du poste

Kellanova, based in Belgium, seeks a Benelux Customer Service and Logistics Manager to lead the Customer Service and Integration functions across Belgium and the Netherlands within the France & Benelux Supply Chain. This is a hybrid, 12-month fixed-term contract.

The role reports to the Supply Chain Director and drives OTIF performance, customer integration initiatives (EDI/OCR) and cross-functional collaboration to deliver efficient order-to-delivery and continuous improvement across the

Qualifications

• Managerial experience in customer service or supply chain operations.
• Strong OTIF ownership and cross-functional collaboration.
• Bachelor's degree in supply chain, business, or related field; Fluency in English; Dutch and/or French preferred.

Responsabilités

• Lead Service Performance across Benelux with focus on OTIF (CFR/OTA).
• Translate supply chain strategy into clear priorities for a dispersed team.
• Drive improvements in order-to-delivery processes and integration initiatives such as EDI/OCR.

Connaissances

OTIF ownership

Team leadership

Cross-functional collaboration

Digital transformation

Formation

Bachelor's degree in supply chain or related field

Outils

EDI

OCR

Description du poste

Kellanova, based in Belgium, seeks a Benelux Customer Service and Logistics Manager to lead the Customer Service and Integration functions across Belgium and the Netherlands within the France & Benelux Supply Chain. This is a hybrid, 12-month fixed-term contract.

The role reports to the Supply Chain Director and drives OTIF performance, customer integration initiatives (EDI/OCR) and cross-functional collaboration to deliver efficient order-to-delivery and continuous improvement across the