Behavioural Insights Researcher for EU Digital Markets

BEUC - The European Consumer Organisation; Brussel Hoofdstad; Hybrid; EUR 47,000 - 50,000; Full time

Benefits offered by this job

Meal vouchers

Group insurance

Homeworking allowance

Public transport support

6 days extra-legal paid leave

Flexitime and homeworking (up to 3 d/w

20 days/year working from abroad

External consultant contracts welcome

Training and well-being activities

Job summary

BEUC - The European Consumer Organisation is seeking a Behavioural Insights Researcher to strengthen the evidence base for consumer policy, enforcement and advocacy, with a focus on the Digital Markets Act. 80% of duties relate to behavioural insights for DMA implementation and 20% to other priorities.

The role involves coordinating data analysis on consumer behaviour, designing studies, translating findings into policy recommendations, and presenting results to EU stakeholders from our Brussels

Qualifications

• Master's degree or PhD in behavioural economics, psychology, economics, data science, or a related field.
• Strong analytical skills and experience conducting behavioural research using quantitative/experimental methods.
• Strong interest in consumer policy, market regulation, and public-interest work.
• Ability to communicate complex findings clearly to non-specialist audiences.
• Excellent drafting skills in English and ability to manage projects independently and collaboratively.

Responsibilities

• Support BEUC's policy and enforcement teams by providing behavioural evidence and analysis for advocacy and regulatory discussions.
• Analyse consumer behaviour and decision-making in digital services, e-commerce, sustainability, financial services, and consumer rights.
• Contribute to design and implementation of behavioural research projects including experiments, surveys, and field studies.
• Translate research findings into clear policy recommendations and practical insights.
• Manage relationships with external stakeholders such as research institutes and consultants.
• Present findings to colleagues, policymakers, regulators, and other stakeholders.
• Monitor developments in behavioural science relevant to consumer policy and market regulation.
• Contribute to publications, reports, position papers, and presentations.

Skills

Master/PhD

Analytical skills

Policy communication

English proficiency

Independent project management

Team collaboration

Education

Master's or PhD in behavioural economics/psychology/economics

Job description

BEUC - The European Consumer Organisation is seeking a Behavioural Insights Researcher to strengthen the evidence base for consumer policy, enforcement and advocacy, with a focus on the Digital Markets Act. 80% of duties relate to behavioural insights for DMA implementation and 20% to other priorities.

The role involves coordinating data analysis on consumer behaviour, designing studies, translating findings into policy recommendations, and presenting results to EU stakeholders from our Brussels