Behavioural Insights Researcher (A 2-year contract)

BEUC; Brussel Hoofdstad; Hybrid; EUR 47,000 - 50,000; Full time

Benefits offered by this job

Meal vouchers

Group insurance

Homeworking allowance

Public transport

6 days extra-legal paid leave

Flexitime

Homeworking possibility

Working from abroad

Job summary

BEUC, the European Consumer Organisation, seeks a Behavioural Insights Researcher on a 2-year contract to strengthen evidence for consumer policy, enforcement and advocacy, focusing on the Digital Markets Act.

You will coordinate data analysis on consumer behaviour, design experiments and surveys, and translate findings into policy recommendations for EU stakeholders. Based in Brussels with teleworking options and flexible hours.

Qualifications

• Master's degree or PhD in behavioural economics, behavioural science, psychology, economics, data science, or a related field.
• Strong analytical skills and experience conducting behavioural research with quantitative/experimental methods.
• Strong interest in consumer policy, market regulation, and public-interest work.
• Ability to communicate complex findings clearly to non-specialist audiences.
• Excellent drafting skills in English; another language is an asset.
• Ability to manage projects independently and work collaboratively in teams.

Responsibilities

• Support BEUC's policy and enforcement teams by providing behavioural evidence and analysis.
• Analyse consumer behaviour and decision-making in digital services, e-commerce, sustainability and more.
• Contribute to design and implementation of behavioural research projects (experiments, surveys, field studies).
• Translate research findings into clear policy recommendations and practical insights.
• Manage relationships with external stakeholders (research institutes, consultants, academic partners).
• Present findings to colleagues, policymakers, regulators, and other stakeholders.
• Monitor developments in behavioural science relevant to consumer policy and regulation.
• Contribute to publications, reports, position papers, and presentations.
• Dedicate 80% of time to DMA-related tasks and 20% to other consumer priorities.

Skills

Analytical skills

Behavioural research

Communication of findings

English drafting

Independent project management

Collaborative work in teams

Education

Master's/PhD in related field

Job description

Behavioural Insights Researcher (A 2-year contract)

About this publication

BEUC-The European Consumer Organisation is seeking a Behavioural Insights Researcher to strengthen the evidence base underpinning its consumer policy, enforcement, and advocacy work.

Your role:

The successful candidate is expected to contribute to BEUC’s enforcement and advocacy work, especially in the areas related to the implementation of the Digital Markets Act, by bringing behavioural insights - including coordinating data analysis on consumer behaviour and market practices - to BEUC’s work to better understand how consumers’ decision-making processes affect the effectiveness of regulatory interventions.

The tasks will include, inter alia:

• Supporting BEUC's policy and enforcement teams by providing behavioural evidence and analysis in support of advocacy, litigation, complaints, and other regulatory discussions.
• Analysing consumer behaviour and decision-making in areas such as digital services, e-commerce, sustainability, financial services, and consumer rights.
• Contributing to the design and implementation of behavioural research projects, including experiments, surveys, field studies, and consumer testing.
• Translating research findings into clear policy recommendations and practical insights.
• Managing relationships with external stakeholders (e.g., research institutes, consultants, academic partners).
• Presenting findings to colleagues, consumer organisations, policymakers, regulators, and other stakeholders.
• Monitoring developments in behavioural science relevant to consumer policy and market regulation.
• Contributing to publications, reports, position papers, and presentations.
• The selected candidate will dedicate 80% of the time to implement these tasks in relation to the Digital Markets Act and 20% to other consumer priorities.

Your profile:

• Master's degree or PhD in behavioural economics, behavioural science, psychology, economics, data science, or a related field.
• Strong analytical skills and experience conducting behavioural research using quantitative and/or experimental methods.
• Strong interest in consumer policy, market regulation, and public-interest work
• Ability to communicate complex findings clearly to non-specialist audiences.
• Excellent drafting skills in English (an additional language is an asset).
• Ability to manage projects independently and work collaboratively in multidisciplinary teams.

What we offer:

A full-time 2-year contract with a competitive salary package:

• A gross monthly salary in the indicative range of €4.204 and €4.476 gross, depending on experience.
• Fringe benefits: Meal vouchers, group insurance, homeworking allowance, public transport, 6 days extra-legal paid leave.
• Flexitime, homeworking possibility (up to 3 days per week), work-life balance.
• 20 days/year working from abroad.External consultant contracts are also welcome.
• A workplace committed to support the growth, skills and well-being of its staff through extensive training and well-being activities.
• A multidisciplinary and multicultural working environment within an organisation dedicated to promoting consumer interests.
• A team of experienced consumer advocates who need you to voice efficiently their policy arguments to EU stakeholders.
• A non-routine job: The opportunity to deliver positive impact in an exciting international organisation with a dynamic, committed and fun team in the heart of Brussels.

Location: As our contracts are subject to Belgian law, candidates must be committed to official registration in Belgium and working from our Brussels office. We offer teleworking possibilities from home or abroad, subject to our remote working policy and organisational needs.

BEUC is an equal opportunities employer. We encourage candidates of diverse backgrounds to apply. Please do not include a photo in your CV.

Privacy notice: In line with BEUC’s privacy policy , the personal data we process during hiring processes is only used for the purposes of carrying out the selection process and is deleted once the process has ended. For shortlisted candidates, we may ask for their consent to keep their information for 6 months after the end of the selection process in case other vacancies that could fit their profile open up.