Behavioural Insights Researcher

BEUC - The European Consumer Organisation; Brussel Hoofdstad; Hybrid; EUR 47,000 - 50,000; Full time

Benefits offered by this job

Meal vouchers

Group insurance

Homeworking allowance

Public transport support

6 days extra-legal paid leave

Flexitime and homeworking (up to 3 d/w

20 days/year working from abroad

External consultant contracts welcome

Training and well-being activities

Job summary

BEUC - The European Consumer Organisation is seeking a Behavioural Insights Researcher to strengthen the evidence base for consumer policy, enforcement and advocacy, with a focus on the Digital Markets Act. 80% of duties relate to behavioural insights for DMA implementation and 20% to other priorities.

The role involves coordinating data analysis on consumer behaviour, designing studies, translating findings into policy recommendations, and presenting results to EU stakeholders from our Brussels

Qualifications

• Master's degree or PhD in behavioural economics, psychology, economics, data science, or a related field.
• Strong analytical skills and experience conducting behavioural research using quantitative/experimental methods.
• Strong interest in consumer policy, market regulation, and public-interest work.
• Ability to communicate complex findings clearly to non-specialist audiences.
• Excellent drafting skills in English and ability to manage projects independently and collaboratively.

Responsibilities

• Support BEUC's policy and enforcement teams by providing behavioural evidence and analysis for advocacy and regulatory discussions.
• Analyse consumer behaviour and decision-making in digital services, e-commerce, sustainability, financial services, and consumer rights.
• Contribute to design and implementation of behavioural research projects including experiments, surveys, and field studies.
• Translate research findings into clear policy recommendations and practical insights.
• Manage relationships with external stakeholders such as research institutes and consultants.
• Present findings to colleagues, policymakers, regulators, and other stakeholders.
• Monitor developments in behavioural science relevant to consumer policy and market regulation.
• Contribute to publications, reports, position papers, and presentations.

Skills

Master/PhD

Analytical skills

Policy communication

English proficiency

Independent project management

Team collaboration

Education

Master's or PhD in behavioural economics/psychology/economics

Job description

BEUC-The European Consumer Organisation is seeking a Behavioural Insights Researcher to strengthen the evidence base underpinning its consumer policy, enforcement, and advocacy work.

Your role:

The successful candidate is expected to contribute to BEUC’s enforcement and advocacy work, especially in the areas related to the implementation of the Digital Markets Act, by bringing behavioural insights - including coordinating data analysis on consumer behaviour and market practices - to BEUC’s work to better understand how consumers’ decision-making processes affect the effectiveness of regulatory interventions.

The tasks will include, inter alia:

• Supporting BEUC's policy and enforcement teams by providing behavioural evidence and analysis in support of advocacy, litigation, complaints, and other regulatory discussions.
• Analysing consumer behaviour and decision-making in areas such as digital services, e-commerce, sustainability, financial services, and consumer rights.
• Contributing to the design and implementation of behavioural research projects, including experiments, surveys, field studies, and consumer testing.
• Translating research findings into clear policy recommendations and practical insights.
• Managing relationships with external stakeholders (e.g., research institutes, consultants, academic partners).
• Presenting findings to colleagues, consumer organisations, policymakers, regulators, and other stakeholders.
• Monitoring developments in behavioural science relevant to consumer policy and market regulation.
• Contributing to publications, reports, position papers, and presentations.

The selected candidate will dedicate 80% of the time to implement these tasks in relation to the Digital Markets Act and 20% to other consumer priorities.

Your profile:

• Master's degree or PhD in behavioural economics, behavioural science, psychology, economics, data science, or a related field.
• Strong analytical skills and experience conducting behavioural research using quantitative and/or experimental methods.
• Strong interest in consumer policy, market regulation, and public-interest work
• Ability to communicate complex findings clearly to non-specialist audiences.
• Excellent drafting skills in English (an additional language is an asset).
• Ability to manage projects independently and work collaboratively in multidisciplinary teams.

What we offer:

• A full-time 2-year contract with a competitive salary package:

oA gross monthly salary in the indicative range of €4.204 and €4.476 gross, depending on experience.

oFringe benefits: Meal vouchers, group insurance, homeworking allowance, public transport, 6 days extra-legal paid leave.

oFlexitime, homeworking possibility (up to 3 days per week), work-life balance.

o20 days/year working from abroad.

oExternal consultant contracts are also welcome.

• A workplace committed to support the growth, skills and well-being of its staff through extensive training and well-being activities.
• A multidisciplinary and multicultural working environment within an organisation dedicated to promoting consumer interests.
• A team of experienced consumer advocates who need you to voice efficiently their policy arguments to EU stakeholders.
• A non-routine job: The opportunity to deliver positive impact in an exciting international organisation with a dynamic, committed and fun team in the heart of Brussels.

Location: As our contracts are subject to Belgian law, candidates must be committed to official registration in Belgium and working from our Brussels office. We offer teleworking possibilities from home or abroad, subject to our remote working policy and organisational needs.

BEUC is an equal opportunities employer. We encourage candidates of diverse backgrounds to apply. Please do not include a photo in your CV.

Project is funded by Stiftung Mercator

Privacy notice: In line with BEUC’s privacy policy, the personal data we process during hiring processes is only used for the purposes of carrying out the selection process and is deleted once the process has ended. For shortlisted candidates, we may ask for their consent to keep their information for 6 months after the end of the selection process in case other vacancies that could fit your profile open up.