Banking & Insurance Digital Transformation Consultant

EY; Oost-Vlaanderen; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Flexible working arrangements

Extensive trainings

Access to new technologies

Job summary

EY Belgium is seeking a Digital Transformation Consultant to shape customer journeys in banking and insurance, using research methods to gather insights and drive strategic initiatives. You will contribute to EY's Business Transformation competence team and help deliver digital assets for clients.

The role requires 2–6 years in consulting or financial services, fluency in business English and French or Dutch, and strong analytical and collaboration skills.

Qualifications

• Master degree in economics or related field.
• 2–6 years of professional experience in consulting or financial services.
• Excellent English; French or Dutch language skills.
• Strong analytical and communication skills; team oriented.
• Agile or Scrum certifications are a differentiator.

Responsibilities

• Design and refine customer journeys for banking and insurance.
• Identify and implement improvements in existing journeys.
• Analyze customer data to elevate the experience.
• Ensure customer perspective drives digital solutions.
• Lead or contribute to projects from inception to completion.
• Share domain knowledge to strengthen EY's capabilities.

Skills

Business English

French or Dutch

Analytical skills

Presentation skills

Team collaboration

Agile/Scrum knowledge

Education

Master degree in a relevant field

Job description

EY Belgium is seeking a Digital Transformation Consultant to shape customer journeys in banking and insurance, using research methods to gather insights and drive strategic initiatives. You will contribute to EY's Business Transformation competence team and help deliver digital assets for clients.

The role requires 2–6 years in consulting or financial services, fluency in business English and French or Dutch, and strong analytical and collaboration skills.