B2B Commercial CS Rep — Order-to-Cash & Support

CRH; Ternat; Sur place; EUR 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

Highly competitive base pay

Pension contribution

Hybrid and flexible working options

Ongoing personal development support

Résumé du poste

A leading construction solutions provider in Ternat, Belgium is seeking a driven Commercial Customer Service Representative. In this mid-senior level role, you will act as a central point of contact for customers, managing orders and quotations while ensuring smooth communication with internal teams. The ideal candidate has 2-4 years of B2B customer service experience, a strong understanding of the Order-to-Cash process, and familiarity with ERP systems. This position offers a competitive salary, flexibility, and opportunities for personal development.

Qualifications

• 2–4 years of experience in B2B Customer Service or Sales Administration.
• Strong commercial focus and knowledge of pricing and order processes.
• Experience in managing administrative tasks associated with customer service.

Responsabilités

• Serve as a central point of contact for customers.
• Manage commercial and administrative requests effectively.
• Collaborate with internal partners to ensure customer satisfaction.

Connaissances

B2B Customer Service experience

Commercial mindset

Order-to-Cash process knowledge

ERP systems experience (Dynamics AX / D365 FO)

Technical understanding of construction products

Complaint registration experience

Formation

Bachelor's degree or equivalent experience

Outils

ERP systems (Dynamics AX / D365 FO)

Airtable CLAIM

Description du poste

A leading construction solutions provider in Ternat, Belgium is seeking a driven Commercial Customer Service Representative. In this mid-senior level role, you will act as a central point of contact for customers, managing orders and quotations while ensuring smooth communication with internal teams. The ideal candidate has 2-4 years of B2B customer service experience, a strong understanding of the Order-to-Cash process, and familiarity with ERP systems. This position offers a competitive salary, flexibility, and opportunities for personal development.