Associate Director, CRM Digital Transformation

Johnson & Johnson Co.; Beerse; Hybrid; EUR 120,000 - 180,000; Full time

Job summary

Johnson & Johnson is recruiting for an Associate Director, Digital Change Lead. This role focuses on modernizing the Clinical Risk Management digital and data landscape, directing strategy, governance, and investment priorities across a multi-country scope.

Responsibilities include leading digital lifecycle management, data strategy, and cross‑functional alignment with RDQ, R&D, and enterprise teams, while guiding vendors and budget decisions to maximize value and compliance.

Qualifications

• Minimum Bachelor’s degree; Master’s degree preferred in a relevant field.
• Experience in healthcare, pharmaceutical, medical device, or regulated life sciences.
• Demonstrated ability to lead digital or process modernization initiatives with governance and budgets.
• Strong executive communication, negotiation, and cross‑functional leadership skills.

Responsibilities

• Define and maintain CRM digital and data strategy, target state, and investment priorities.
• Lead lifecycle management and major modernization initiatives for CRM digital solutions.
• Design and chair governance for demand, change, data, and investments; resolve cross‑functional issues.
• Set direction for data standards, taxonomy, and analytics; sponsor implementation.
• Represent CRM‑OpEx in RDQ, R&D, and enterprise forums for alignment.
• Establish supplier direction, budgeting, and vendor performance oversight.

Skills

Healthcare leadership

Pharma & medical devices

Digital strategy

Governance models

Budget management

Vendor leadership

Change leadership

Program management

Education

Bachelor's degree

Masters degree preferred

Job description

Johnson & Johnson is recruiting for an Associate Director, Digital Change Lead. This role focuses on modernizing the Clinical Risk Management digital and data landscape, directing strategy, governance, and investment priorities across a multi-country scope.

Responsibilities include leading digital lifecycle management, data strategy, and cross‑functional alignment with RDQ, R&D, and enterprise teams, while guiding vendors and budget decisions to maximize value and compliance.