Associate Client Project Manager

NTT America, Inc.; Diegem; Hybride; EUR 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Annual bonus

Lunch vouchers

Forfaitary compensation for costs

Hospitalisation insurance and ambulant

Group and disability insurance

Lease bike

31 days of holiday + seniority days

Data and phone subsidies + smartphone

Home internet contribution

IT equipment contribution

Private use of NTT laptop

Résumé du poste

NTT DATA in Diegem, Belgium, is seeking an Associate Client Project Manager to lead and coordinate multiple standard client projects under supervision. You will support the full project lifecycle from initiation to handover, working with stakeholders on timelines, budgets, and quality.

The role emphasizes collaboration, client focus and the ability to manage urgent asks in a high-pressure environment. A business degree and fluency in French or Dutch with English proficiency are required; PRINCE2

Qualifications

• Bachelor's degree or equivalent in business.
• Fluency in either French or Dutch, with a good working knowledge of the other national language and full professional proficiency in English, both written and spoken.
• PRINCE2 Foundation certification is considered an advantage but is not mandatory.
• ITIL certification is beneficial.

Responsabilités

• Interfaces with all project stakeholders to take projects from original concept through to final implementation.
• Ensures that the project delivers the as-sold solution, remains within baseline budget, and is delivered on time while achieving quality criteria and maintaining client satisfaction.
• Manages client satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
• Manages the entire project lifecycle, ensuring that client requirements are met, timelines are adhered to, and deliverables are achieved.
• Ensures effective project planning, stakeholder management, team coordination, risk mitigation, and quality assurance.
• Performs any other related task as required.

Connaissances

French or Dutch fluency

English proficiency

Stakeholder mgmt

Formation

Bachelor's degree in business

Description du poste

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

The Associate Client Project Manager is an entry-level role within the Client Implementation Project Management job family. The role is responsible for leading and coordinating multiple standard client projects, while contributing to larger or more complex engagements under the guidance of a Senior Project Manager or Program Manager. Working closely with all project stakeholders, the Associate Client Project Manager supports the full project lifecycle —from initial concept and planning through implementation and successful handover to internal Operations teams or the client’s support organization.

Key responsibilities:

• Interfaces with all project stakeholders to take projects from original concept through to final implementation
• Ensures that the project delivers the as-sold solution, remains within baseline budget, and is delivered on time while achieving quality criteria and maintaining client satisfaction
• Manages client satisfaction, commitment, and expectations to high service levels and manage escalations adequately
• Manages the entire project lifecycle, ensuring that client requirements are met, timelines are adhered to, and deliverables are achieved
• Ensures effective project planning, stakeholder management, team coordination, risk mitigation, and quality assurance
• Performs any other related task as required.

Knowledge and Attributes:

• Relevant project management skills, including the ability to plan, organize, and execute projects from initiation to completion.
• Ability to establish strong relationships with internal stakeholders and external clients.
• Excellent client-centricity skills and ability to work at client sites.
• Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
• Good written and verbal communication skills.
• Ability to work in high-pressure environments.
• Ability to manage urgent asks simultaneously.
• Some business acumen and commercial skills.
• Collaborative, passionate, strong initiative, self-driven with a commitment to succeed
• Decisive with good attention to detail.
• Applies knowledge and basic problem-solving techniques to define and resolve problems.
• Works on problems of limited scope.

Qualifications and certifications:

• Bachelor's degree or equivalent in business.
• Fluency in either French or Dutch, with a good working knowledge of the other national language and full professional proficiency in English, both written and spoken
• PRINCE2 Foundation certification is considered an advantage but is not mandatory.
• ITIL certification is beneficial.

What we offer:

• Contract of unlimited duration
• Annual bonus
• Lunch vouchers
• Forfaitary compensation for professional costs
• Hospitalisation insurance and ambulant care at premium level
• Group and disability insurance
• Possibility to order a lease bike
• 31 days of holiday plus seniority days
• Data and voice subscription + contribution for a smartphone device
• Contribution for internet at home
• Contribution for IT equipment
• Private use of your NTT laptop

Workplace type:

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.