Associate Client Project Manager

NTT Limited; Diegem; Hybride; EUR 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Annual bonus

Lunch vouchers

Hospitalisation insurance

Lease bike

Smartphone and data plan

Holiday days + seniority

Résumé du poste

NTT DATA in Belgium is seeking an Associate Client Project Manager to coordinate multiple standard client projects and support larger engagements under supervision. You will work closely with stakeholders, guiding projects from initiation to handover to operations or client support teams.

Responsibilities include ensuring on-time delivery within budget, maintaining quality, and managing client satisfaction.

Qualifications

• Bachelor's degree in business or equivalent.
• Fluency in either French or Dutch with good working knowledge of the other language and English proficiency.
• PRINCE2 Foundation is an advantage but not mandatory.
• ITIL knowledge is beneficial.

Responsabilités

• Interfaces with all project stakeholders to take projects from concept through final implementation.
• Ensure the project delivers the as-sold solution within baseline budget and on time, with quality criteria and client satisfaction.
• Manage client satisfaction, commitments, and expectations to high service levels and handle escalations.
• Oversee the full project lifecycle, ensuring timelines are met and deliverables are achieved.

Connaissances

Project management

Stakeholder management

Client relations

Communication

Formation

Bachelor's degree in business

French or Dutch language proficiency

English proficiency

PRINCE2 Foundation

Description du poste

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. The Associate Client Project Manager is an entry-level role within the Client Implementation Project Management job family. The role is responsible for leading and coordinating multiple standard client projects, while contributing to larger or more complex engagements under the guidance of a Senior Project Manager or Program Manager. Working closely with all project stakeholders, the Associate Client Project Manager supports the full project lifecycle—from initial concept and planning through implementation and successful handover to internal Operations teams or the client’s support organization.

Key responsibilities

• Interfaces with all project stakeholders to take projects from original concept through to final implementation
• Ensures that the project delivers the as-sold solution, remains within baseline budget, and is delivered on time while achieving quality criteria and maintaining client satisfaction
• Manages client satisfaction, commitment, and expectations to high service levels and manage escalations adequately
• Manages the entire project lifecycle, ensuring that client requirements are met, timelines are adhered to, and deliverables are achieved
• Ensures effective project planning, stakeholder management, team coordination, risk mitigation, and quality assurance
• Performs any other related task as required.

Knowledge and Attributes

• Relevant project management skills, including the ability to plan, organize, and execute projects from initiation to completion.
• Ability to establish strong relationships with internal stakeholders and external clients.
• Excellent client-centricity skills and ability to work at client sites.
• Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
• Good written and verbal communication skills.
• Ability to work in high-pressure environments.
• Ability to manage urgent asks simultaneously.
• Some business acumen and commercial skills.
• Collaborative, passionate, strong initiative, self-driven with a commitment to succeed Decisive with good attention to detail.
• Applies knowledge and basic problem-solving techniques to define and resolve problems.
• Works on problems of limited scope.

Qualifications and certifications

• Bachelor's degree or equivalent in business.
• Fluency in either French or Dutch, with a good working knowledge of the other national language and full professional proficiency in English, both written and spoken PRINCE2 Foundation certification is considered an advantage but is not mandatory.
• ITIL certification is beneficial.

What we offer

• Contract of unlimited duration
• Annual bonus
• Lunch vouchers
• Forfaitary compensation for professional costs
• Hospitalisation insurance and ambulant care at premium level
• Group and disability insurance
• Possibility to order a lease bike
• 31 days of holiday plus seniority days
• Data and voice subscription + contribution for a smartphone device
• Contribution for internet at home
• Contribution for IT equipment
• Private use of your NTT laptop
• Workplace type: Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Join our growing global team and accelerate your career with us.

Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society? Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future. You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!