Assistant Manager: Growth Leader in Sales & Ops

Abercrombie & Fitch Co.; Brussel; On-site; EUR 35,000 - 48,000; Full time

Job summary

You will drive sales through daily oversight, floor sets, product knowledge and outstanding customer service, while opening and closing routines, staffing, payroll, and training non-management staff. This role fosters growth and represents the Brand and Company Values.

Qualifications

• Strong guest service mindset and excellent communication skills.
• Proven ability to train and develop staff and manage scheduling.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.

Skills

Customer service

Team leadership

Staff scheduling

Job description

You will drive sales through daily oversight, floor sets, product knowledge and outstanding customer service, while opening and closing routines, staffing, payroll, and training non-management staff. This role fosters growth and represents the Brand and Company Values.