All-round Commis (M/F/X)

Thon Gruppen; Brussel Hoofdstad; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Public transport subsidy

Flexible extra-legal benefits

Hospitalization insurance

Seniority days

Meal vouchers

Personal development

Staff events

Family event

Fun working atmosphere

Job summary

Thon Hotels in Brussels is seeking an All-round Commis to join our dynamic team at Thon Hotel Bristol Stephanie on Avenue Louise. You will appear at multiple F&B outlets, including breakfast, lunch, dinner and banqueting, delivering warm hospitality and service with a smile.

We value flexibility and a hands-on attitude: you will work varied shifts in a diverse, international team, communicating with guests in English, French and Dutch, with opportunities for personal development and growth

Qualifications

• Experience in a similar position.
• Experience in working in a bar and/or restaurant is a plus.
• Customer oriented.
• You love being in contact with others in English, French and Dutch.
• Flexible. No 9-5 mentality. You will be working all shifts and all F&B outlets such as breakfast, lunch, dinner, bar, banqueting.
• Accurate and confident in guiding guests through the menu.

Responsibilities

• Amaze guests with excellent service and by going the extra mile.
• Provide attentive service and actively look out for guests.
• Maintain flexible schedules with varying shift lengths.
• Put a smile on people’s faces and ensure guest satisfaction.
• Monitor and assess service and satisfaction trends to drive improvements.
• Enjoy a fun, energetic team atmosphere and contribute to a vibrant guest experience.

Skills

Customer service

Multilingual

Scheduling flexibility

Food & beverage knowledge

Job description

• Engaged for the long term. We offer more than a job; we offer a place where you can feel at home, grow, and build a career.
• We brighten your day. Because when you feel supported at work, it shows, in every guest experience.
• Innovative. We constantly improve and invest in our hotels.
• Financially solid. An international company you can rely on.
• Green. We matter to contribute to a more sustainable society for future generations being locally and internationally certified with green labels.

About Thon Hotels

• Engaged for the long term. We offer more than a job; we offer a place where you can feel at home, grow, and build a career.
• We brighten your day. Because when you feel supported at work, it shows, in every guest experience.
• Innovative. We constantly improve and invest in our hotels.
• Financially solid. An international company you can rely on.
• Green. We matter to contribute to a more sustainable society for future generations being locally and internationally certified with green labels.

We are currently looking for an All-round Commis to join our dynamic team at Thon Hotel Bristol Stephanie.

• Great location. Situated on the famous Avenue Louise.
• Welcoming company culture: One of the smaller Thon Hotels in Brussels
• Thon Residence Florence : We also take care of the guests of this Residence

Why join us ?

• Family mindset. At Thon Hotels you are not a number, but an individual with your own skills, talents, and passion.
• Diversity. Our guests and your future colleagues come from all over the world.
• Flat hierarchy. No useless bureaucracy & corporate mentality.
• Autonomy. You are the actor of your career by doing the extra step without fear.
• Accessible. Our hotels are easily accessible in Brussels.

Do ?

• Amaze. Amaze guests with excellent service and by going the extra mile.
• Service. You constantly look out for our guests.
• Flexible. You love working flexible schedules with varying shift lengths.
• Put a smile on people faces.
• Simply do it. You monitor and assess service and satisfaction trends and make improvements accordingly, so that we become a little better every day.
• Have fun. Having fun while working hard is what you can expect to find with our amazing, vibrant and international team.

Our perfect match ?

• Experience in a similar position. Experience in working in a bar and / or restaurant is a plus.
• Impact. You are looking for a job and a team in which you can make a direct difference.
• Personal development. You want to learn, develop yourself, take initiative and thrive.
• Customer oriented. Making people happy is your priority.
• Communication. You love being in contact with others in English, French and Dutch.
• Flexible. No 9-5 mentality. You adapt easily to people and situations. You will be working all shifts and all F&B outlets such as breakfast, lunch, dinner, bar, banqueting.
• Accurate. You have an eye for detail.
• Confidence. You have extensive knowledge about various types of food and beverages and are confident enough to convince our guests to guide them while making their choice of our menu.

Receive ?

• Motivational remuneration package including:
• Contribution to public transportation costs. And yes, we contribute for 100%.
• Flexible extra-legal benefits. Pick and choose between an attendance bonus, extra days off or a cafeteria plan.
• Hospitalization insurance. And yes, also for the people you love who live at the same address.
• Seniority days. Extra days off according to your seniority and age.
• Meal voucher. We provide a meal voucher per worked day.
• Personal development. You can choose trainings through our catalogue.
• Celebrate. We encourage to celebrate successes with your team at staff events.
• Family event. You will be invited a family event where you and relatives are honoured.
• Fun. Excellent working atmosphere with the nicest colleagues.