Airport Operations Coordinator for AVRR & Migrant Support

IOM; Brussel Hoofdstad; Sur place; EUR 32 000 - 46 000; Plein temps

Résumé du poste

IOM is seeking support for the Migrant Protection and Assistance Unit, focusing on Assisted Voluntary Return and Reintegration (AVRR). The role involves direct interaction with migrants, coordination with partners and embassies, and handling travel logistics at Brussels Airport.

You will assist with registrations, pre-departure procedures, and financial reimbursements while ensuring safe and orderly migration processes.

Qualifications

• Bachelor's degree in business administration, business management, or related field; 2 years of relevant experience required.
• High school diploma with 4 years of relevant experience acceptable.
• Experience in AVRR and IOM Movement Operations is essential.
• Proficiency with IOM tools MiMOSA Web and ATOMS and Amadeus GDS; valid EU driving licence (B).

Responsabilités

• Register AVRR applications and coordinate pre-departure with partners and embassies for travel documents.
• Provide flight bookings and in-person assistance at Brussels Airport for check-in, security, and border control.
• Guide migrants to boarding gates and assist at bus meeting points.
• Help reimburse grants and travel costs and manage basic financial records; report expenditures.
• Provide transit assistance at Brussels Airport and assist arriving migrants with formalities.

Formation

Bachelor's degree in business administration or related field

High school diploma with 4 years of relevant experience

AVRR movement operations experience

Excellent organizational and interpersonal skills

Outils

MiMOSA Web

ATOMS

Amadeus GDS

EU driving licence (B)

Description du poste

IOM is seeking support for the Migrant Protection and Assistance Unit, focusing on Assisted Voluntary Return and Reintegration (AVRR). The role involves direct interaction with migrants, coordination with partners and embassies, and handling travel logistics at Brussels Airport.

You will assist with registrations, pre-departure procedures, and financial reimbursements while ensuring safe and orderly migration processes.