AI Transformation & Process Excellence Analyst

Accenture; Brussel; Sur place; EUR 40 000 - 52 000; Plein temps

Résumé du poste

Accenture Belgium seeks a detail-oriented team member to assist in researching and organizing information for AI-enabled process design. You will help create agents and tools to facilitate client assessments and document human–AI interaction points within processes.

You will gather industry data, prepare structured templates, and contribute sections to methodology playbooks and the reference library. Maintain IP documentation and advance AI literacy through continuous-learning modules.

Qualifications

• Bachelor's Degree or equivalent.
• Experience in process improvement, operations, business analysis, or related field, or relevant coursework or internship.
• Ability to organize and synthesize information from multiple sources into clear formats.
• Experience with AI tools (GenAI platforms or AI-assisted research) in academic or work settings.
• Familiarity with business process concepts and AI fundamentals.
• Strong written and verbal communication skills.

Responsabilités

• Support research and template creation for client assessments.
• Document workshop outputs and prepare data tables for change-impact analyses.
• Contribute to transformation roadmaps, methodologies, and IP libraries.
• Maintain reference libraries and complete AI literacy modules.

Connaissances

Organize information

Communication skills

Research and synthesis

AI tools familiarity

Formation

Bachelor's degree or equivalent

Outils

GenAI platforms

AI-assisted research tools

Description du poste

You're eager to learn how large organizations improve the way they work. You're comfortable doing research, organizing information, and helping the team stay on top of the details. You enjoy structure, take direction well, and want to understand how AI is changing the way your industry or function operates. You're experienced using AI tools and curious about how AI agents are being designed to interact within business processes — the emerging field of AX Design — and how thoughtful agent experience design can make process transformation more effective.

The Work

Utilize relevant AI tools across all tasks and deliverable creation, including the creation of agents and other tools to help facilitate: Gather industry or function research, benchmark data, and domain case examples; organize them into structured templates that support client assessments.

• Support process redesign documentation by recording workshop outputs, collecting data inputs, and preparing tables for change-impact assessments.
• Prepare slide and data inputs for transformation roadmap drafts and contribute sections to methodology playbooks and the reference library.
• Maintain the team's reference library and IP documentation, and complete assigned AI literacy and continuous-learning modules.
• Support the team in capturing how AI agents interact within process workflows — applying foundational AX Design awareness to ensure human-agent interaction points are clearly documented.

Basic (Required) Qualification

• Bachelor's Degree or equivalent
• Experience in process improvement, operations, business analysis, or a related field, or equivalent coursework or internship
• Demonstrated ability to organize and synthesize information from multiple sources into clear, structured formats
• Experience with AI tools (e.g., GenAI platforms, AI-assisted research or productivity tools) in an academic or work context
• Familiarity with basic business process concepts and AI fundamentals
• Strong written and verbal communication skills

Preferred Qualification

• Curiosity about how AI is changing the way businesses design and run their processes
• Collaborative mindset with the ability to support multiple team members across concurrent workstreams
• Familiarity with basic AX Design concepts — how AI agents are designed to interact within business processes and why it matters