AI-Driven Public Affairs Success Manager

Spaak Technologies ApS.; Brussel; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Meaningful work

Skilled colleagues

Growth journey

Competitive salary

Job summary

Spaak Technologies ApS. in Brussels (and Copenhagen) is building a team to help public affairs professionals navigate the AI era using the Spaak platform.

You’ll be the day-to-day contact for a large portfolio of consultancies, associations and in-house PA teams; own the support queue, fix setups, and work with Product on bug fixes and feature requests; onboard new clients and tailor monitoring to their workflows.

Qualifications

• Background in public affairs, government affairs or policy work.
• Structured, analytical, and impact-focused.
• Self-driven with ownership of processes and relationships.
• Able to work in fast-paced, intense environments.
• Collaborative mindset focused on client needs.

Responsibilities

• Be the day-to-day contact for a large portfolio of consultancies, associations and in-house PA teams
• Own the support queue for clients; answer questions, fix setups and follow bugs with Product
• Track usage and engagement; flag at-risk clients and prepare renewals
• Partner with Sales on handovers, and product on feedback/feature requests
• Onboard new clients and get them live with monitoring that fits how they work

Skills

Public affairs background

Ambitious

Self-driven

Structured and analytical

Collaborative and client-focused

Job description

Spaak Technologies ApS. in Brussels (and Copenhagen) is building a team to help public affairs professionals navigate the AI era using the Spaak platform.

You’ll be the day-to-day contact for a large portfolio of consultancies, associations and in-house PA teams; own the support queue, fix setups, and work with Product on bug fixes and feature requests; onboard new clients and tailor monitoring to their workflows.