After Sales Manager Construction Benelux

Husqvarna Canada Corp.; Henegouwen; On-site; EUR 90,000 - 150,000; Full time

Job summary

Husqvarna Construction is seeking an ambitious After Sales & Service Manager to lead our BeNeLux service and aftermarket organisation across Belgium, the Netherlands and Luxembourg. You will shape the future of service excellence, drive performance and develop a high-performing team.

You will balance operational leadership with commercial insight, oversee workshop and field-service activities, build strong dealer relationships, and identify growth opportunities in service agreements and

Qualifications

• Proven track record leading service or technical operations in a B2B environment.
• Strong understanding of workshop and field-service activities.
• Demonstrated ability to improve operational and customer performance.
• Excellent leadership and people-development skills.
• Commercial acumen on how service drives loyalty and growth.
• Experience with customers, dealers or service partners.
• Structured, data-driven, solution-oriented mindset.
• Good technical knowledge of mechanical, hydraulic and electrical equipment.
• Fluency in Dutch, French and English.
• Willingness to travel regularly across BeNeLux.

Responsibilities

• Lead and continuously improve service operations across workshop and field-service activities.
• Build strong relationships with customers, dealers and service partners.
• Inspire, coach and develop a team of service professionals.
• Identify growth opportunities in aftermarket and recurring-revenue solutions.
• Use data and KPIs to drive decisions and improve performance.

Skills

Service leadership

BeNeLux experience

Stakeholder management

Data-driven

People development

Commercial awareness

Customer relations

Travel readiness

Mechanical knowledge

Dutch/Fr/Eng fluency

Job description

After Sales & Service Manager BeNeLux

Location: Ath (Belgium) or Nieuwegein (Netherlands)
Region: Belgium, Netherlands & Luxembourg
Reporting to: Sales & Service Country Manager BeNeLux

Lead the Future of Service Excellence in BeNeLux

At Husqvarna Construction, service is more than repairing machines. It is about keeping our customers productive, building lasting relationships and creating value throughout the entire equipment lifecycle.

We are looking for an ambitious and commercially minded After Sales & Service Manager to lead our BeNeLux service and aftermarket organisation.

In this key leadership role, you will shape the future of our service business across Belgium, the Netherlands and Luxembourg. You will lead operational performance, develop your team, strengthen customer relationships and drive profitable growth in service, spare parts and service agreements.

If you enjoy combining operational leadership, customer focus and business development, this could be the opportunity for you.

Your Impact

Service Operations Excellence

You will lead and continuously improve our service operation across workshop and field-service activities, ensuring high levels of productivity, quality, safety and customer satisfaction.

Customer & Network Leadership

You will build strong relationships with customers, dealers and service partners, ensuring an outstanding service experience and high equipment uptime across the region.

People Development

You will inspire, coach and develop a team of service professionals, creating a culture of accountability, continuous improvement and customer focus.

Aftermarket Growth

You will play a key role in expanding our aftermarket business by identifying growth opportunities, strengthening customer retention and developing service agreements and recurring-revenue solutions.

Performance & Business Leadership

You will use data, KPIs and business insight to drive decisions, improve performance and ensure the successful delivery of operational and commercial objectives.

Who You Are

You are an experienced service leader who enjoys being close to the business and making a visible impact.

You combine operational discipline with commercial awareness and are able to translate challenges into practical solutions and measurable results.

You bring:

• Experience leading service, aftersales or technical operations in a B2B environment.
• A strong understanding of workshop and field-service activities.
• A proven track record in improving operational and customer performance.
• Strong leadership and people-development skills.
• Commercial understanding of how service drives customer loyalty, profitability and business growth.
• Experience working with customers, dealers or service partners.
• A structured, data-driven and solution-oriented mindset.
• Good technical understanding of mechanical, hydraulic and electrical equipment.
• Fluency in Dutch, French and English.
• Willingness to travel regular y across the BeNeLux region.

Why Join Husqvarna Construction?

This is an opportunity to take ownership of a strategically important function within a global market-leading organisation.

You will have the freedom to influence how we serve our customers, develop our people and grow our aftermarket business across BeNeLux.

In return, we offer:

• A visible leadership role with significant impact.
• The opportunity to shape the future of our service and aftermarket organisation.
• An international environment with strong local decision-making.
• Professional development and career growth opportunities.
• A collaborative culture focused on innovation, customer success and continuous improvement.
• A competitive salary and benefits package.

Husqvarna Construction. Performance driven. Customer focused. Built for the future.