Adoption / Project Manager Microsoft M365

Rhox; Laken; Sur place; EUR 70 000 - 90 000; Plein temps

Résumé du poste

Rhox is seeking a Microsoft 365 Adoption Manager and Project Manager to coordinate adoption across clinical, administrative and management departments within a public university hospital. You will lead governance, change management and training initiatives, while aligning security, compliance and data protection requirements.

You will report to IT and collaborate with Strategy and Transformation, technical owners and department representatives.

Qualifications

• Experience coordinating Microsoft 365 adoption in complex hospital or public-sector environments.
• Ability to manage projects through clear plans, steering forums, risk tracking and reporting.
• Govern lifecycles and permissions, archiving and records management for collaboration spaces.
• Understanding of identity and access management and its impact on Microsoft 365 configurations.
• Able to facilitate decisions between business and technical stakeholders with emphasis on usability, security and compliance.

Responsabilités

• Establish and maintain the project plan, steering cadence, risk register and dependency view.
• Design and deliver role-based training and coaching for care teams and staff.
• Translate business needs into secure workspace configuration recommendations (structures, permissions, sharing).
• Define and document governance and change management practices to reduce uncontrolled workspace creation.
• Build adoption dashboards and coordinate automations to improve interoperability.

Connaissances

Microsoft 365 adoption

Project management

Governance & change management

IAM / Azure AD knowledge

Stakeholder facilitation

Training & coaching

Power Automate

Power BI / M365 Analytics

Outils

Power BI

Power Automate

M365 Analytics

Azure AD / Entra ID

Description du poste

A public university hospital is consolidating several legacy Office versions on a single Microsoft 365 environment, with Teams, Outlook, SharePoint, OneDrive and Copilot as the main user-facing services. The Microsoft 365 Adoption Manager and Project Manager will coordinate adoption across clinical, administrative and management departments, combining change management, project management and practical governance of collaboration spaces, with Power Automate and API integration supporting selected workflows.

The mission

The programme covers the Microsoft 365 suite and addresses inconsistent use of collaborative spaces, document storage and sharing during the transition from historical Office versions. Staff need clear ways to organise work while the hospital protects confidential patient data. The governance model will define naming conventions, controlled creation, internal and external sharing, sensitivity labels, data loss prevention, retention and lifecycle rules. Decisions must align business needs with Microsoft 365 governance, cybersecurity and compliance requirements, including NIS2, RGPD and ISO 27001.

You will report to IT and work with the Strategy and Transformation function, technical owners and representatives in each department. Your scope includes the project plan, steering routines, risk and dependency tracking, training and communication, and adoption reporting through Power BI or M365 Analytics. You will train and coach non-technical users in groups and individually, then support a network of internal digital champions. The initial programme is planned over three months, with possible extension, and your work will establish measurable Microsoft 365 adoption across hospital departments.

Your responsibilities

• Establish and maintain the project plan, steering cadence, risk register and dependency view so decisions and deliverables remain traceable.
• Design and deliver role-based training and individual coaching for care teams, administrative staff, managers and internal digital champions.
• Translate business needs into secure configuration recommendations for workspace structures, naming, permissions, external sharing, sensitivity labels, DLP, retention and lifecycle.
• Define and document Microsoft 365 governance and change management practices that reduce uncontrolled workspace creation and improve consistent use.
• Build Power BI and M365 Analytics adoption reporting dashboards, and develop or coordinate Power Automate and API automations that improve interoperability.

Your profile

Essential skills

• Coordinate Microsoft 365 adoption and change management in complex hospital or public-sector environments.
• Manage projects through clear plans, steering forums, risk and dependency tracking, decision logs and reporting.
• Govern document and collaboration lifecycles, including naming, permissions, archiving and records management.
• Understand identity and access management (IAM), including Azure AD / Entra ID, and assess implications for Microsoft 365 configuration.
• Facilitate decisions between business and technical stakeholders, balancing usability, security, confidentiality and compliance.
• Train and coach non-technical users in group and individual settings, adapting the approach for clinical, administrative and management roles.
• Use Power Automate, API integration, Power BI and M365 Analytics to automate processes and measure adoption.
• Apply NIS2, RGPD and ISO 27001 considerations to environments handling sensitive health data.

Languages

• French, C2 or native-equivalent proficiency.
• English, B2, professional working proficiency.
• Dutch, B2, professional working proficiency, is an advantage.