ADOPTION / PROJECT MANAGER MICROSOFT M365 (BUSINESS – IT)

OneSource Consulting; Brussel; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

OneSource Consulting is seeking an Adoption / Project Manager for Microsoft 365 (Business – IT) in Brussels. The role focuses on coordinating adoption of the Microsoft 365 suite across departments, training users, and linking business needs with IT for governance and configuration choices.

The position requires strong project coordination and experience in complex environments, such as hospitals or the public sector.

Qualifications

• Experience coordinating Microsoft 365 adoption across departments, including training and coaching users.
• Mastery of governance models for M365 (nomenclature, space lifecycle, rights management, archiving).
• Ability to interact with technical profiles to frame configuration requirements and drive adoption.

Responsabilités

• Coordinate Microsoft 365 adoption across departments; train and coach users (group and individual).
• Bridge business needs with IT to frame configuration decisions and governance. Lead a network of internal relays (digital champions).
• Develop project plans, manage steering committee, monitor risks, and produce reports.

Connaissances

Automation & integration

Change management

Cybersecurity & compliance

IAM / Azure AD / Entra ID

Document governance

Microsoft 365

Project management

Reporting & usage analysis

Outils

Power Automate

Power BI

Azure AD

Entra ID

Description du poste

JOB TITLE: ADOPTION / PROJECT MANAGER MICROSOFT M365 (BUSINESS – IT)

LANGUAGES: ENGLISH, DUTCH, FRENCH

WORK MODE: 100% (FULL TIME&ONSITE)

CONTRACT DURATION: ASAP - 10/11/2026+ WITH POSSIBLE OF EXTENSION

JOB DESCRIPTION

BACKGROUND

• The Client has deployed Microsoft 365 and is migrating several versions of legacy Office to this single foundation.
• In the absence of coordination, three risks are identified: the anarchic multiplication of collaborative spaces, the dispersion of documents, and insufficient adoption of solutions due to a lack of understanding of the new possibilities for organizing work that they offer.
• This third risk is the most structuring: having the tools is not enough if the teams do not perceive the interest in their daily activity.

Objective:

• The mission aims to coordinate the adoption of Microsoft 365 across all departments, to train and coach users — including individually and in large numbers — and to make the link between business needs and technical managers in order to frame configuration choices in the best interests of IT and business, while respecting hospital constraints: security, patient data privacy, regulatory compliance.

SCOPE:

• The scope covers all Microsoft 365 suite solutions made available to agents, with priority given to Teams, Outlook, SharePoint, OneDrive and Copilot. Adoption and support of users: design and run a training system adapted to the different profiles (caregivers, administrative staff, management), provide local coaching, including individual coaching, and lead a network of internal relays ("digital champions") in each department.
• Business – IT scoping: arbitrate with technical managers the structuring configuration decisions — organization and nomenclature of spaces, controlled creation, internal and external sharing, sensitivity labels, data loss prevention, retention and life cycle — and trace the trade-offs. Project coordination: establish and maintain the project plan, lead comitology, monitor risks and dependencies, produce reporting.
• An ability to design and develop automations (Power Automate) as well as a good understanding of identity and access mechanisms is an important asset and will be valued during the evaluation of applications.

DELIVERABLES:

• Project plan; Microsoft 365 usage charter validated by the Steering Committee; model of organization of spaces by department and by project; rules for the governance of the life cycle of spaces; training and communication plan; adoption dashboard and monitoring reports.

DESIRED PROFILE:

• Profile combining Microsoft 365 adoption and change management with a strong project coordination capacity, having worked in a complex environment (hospital or public sector).
• Mastery of M365 governance models (nomenclature, space lifecycle, rights management, archiving).
• Proven ability to train and support non-technical users, both collectively and individually, and to attract the support of teams whose first priority is care.
• Ability to interact with technical profiles to frame the configuration.
• GDPR sensitivity and health data.

EXPECTED RESULTS:

• Consistent and sustainable adoption of tools in all directions, reduced anarchic creation of spaces, documented practices, better compliance and increased productivity — all in the service of a common and shared digital culture.

SKILLS:

• Automation and integration (Power Automate / API / interoperability
• Change Management
• Cybersecurity & Compliance (NIS2, GDPR, ISO 27001
• Identity and Access Management (IAM / Azure AD / Entra ID)
• Document governance & records management
• Microsoft 365
• Project management
• Reporting and usage analysis (Power BI / M365 Analytics)