Accountmanager

New Valmar; Oost-Vlaanderen; Sur place; EUR 42 000 - 65 000; Plein temps

Résumé du poste

New Valmar in Ghent, Belgium is seeking an Account Manager who can identify the needs of both new and existing customers to drive their success with our product. You will build and maintain strong communication with clients and internal teams to understand issues and drive effective resolutions.

You will work cross-functionally, travel as needed, and help customers realise growth opportunities within our platform while maintaining health metrics for accounts and reporting to leadership.

Qualifications

• Previous account management experience.
• Articulate and well accustomed to a client facing role.
• Willingness and ability to travel.

Responsabilités

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
• Manage all reporting about the health of customers' accounts

Connaissances

Account management

Client facing

Stakeholder communication

Description du poste

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
• Manage all reporting about the health of customers' accounts

Qualifications

• Previous account management experience
• Articulate and well accustomed to a client facing role
• Willingness and ability to travel