Senior Account Manager

Digital Realty; Brussel Hoofdstad; Sur place; EUR 90 000 - 130 000; Plein temps

Résumé du poste

Digital Realty is seeking a high-energy Sales professional to drive new business and expand revenue across global data center customers. The role focuses on end-to-end sales, negotiations, and maintaining strategic relationships with key accounts in multiple regions.

You will lead lead generation, manage contract processes, and work with 11 countries plus HQ to achieve targets while traveling to client sites as needed.

Qualifications

• 2+ years (Masters) or 5+ years (Bachelors) in sales.
• Experience closing large, complex international deals and SME deals.
• Proven ability to build relationships with customers globally and within HQ across 11 countries.

Responsabilités

• Manage end-to-end sales process including lead generation, negotiations, and contract closure.
• Develop and execute annual account plans to grow revenue with new and existing customers.
• Collaborate with global and regional teams to meet targets and drive sales initiatives.

Connaissances

Sales experience

International deals

Customer relationship management

Negotiation skills

Travel willingness

Formation

Bachelor's/Master's level

Description du poste

Job Description

Your role

Client Management (New & Existing)

• Target & Attract: Actively pursue new customers globally while building and maintaining relationships to drive business for DLR data centers.
• Revenue Growth: Attract additional business from existing customers and protect current revenue streams.
• Relationship Building: Create and nurture relationships with customers, ensuring consistent engagement and support across geographies and functions.

Sales Process Management

• End-to-End Sales: Oversee the entire sales process, from lead generation to closing deals, ensuring accurate and updated sales data in Salesforce.com.
• Negotiations: Handle commercial and contract negotiations within predefined guidelines, covering aspects like SLAs, pricing, and liabilities.

Proactive Revenue Management

• Account Development: Deepen relationships with key decision-makers to retain and expand revenues, aligned with customer business strategies.
• Account Planning: Develop and execute annual account plans, conduct regular business reviews, and proactively manage the revenue base.
• Sales Collaboration: Work closely with global and regional teams to achieve targets and ensure smooth execution of sales initiatives.

New Business Development

• Lead Generation: Focus on generating new bookings through proactive outreach and participation in industry events.
• Lead-to-Contract Management: Oversee the process from lead generation to final contract agreement, ensuring a thorough and strategic approach.

What You’ll Need

• Educated to Bachelors/Master’s Level
• 2+ (Masters) or 5+ (Bachelors) years sales experience
• Winning large, complex international deals as well as SME type of deals
• Working with fast growing start-ups & headquartered organizations.
• Experience in International IT / data center / telco / network industry.
• Excellent organizational, financial, communication and time management skills
• Fluent in English, both in writing and verbally.

Soft-Skills

• Negotiation skills (creative in solutions, but protect company’s interest)
• Stakeholder Management
• Collaborative personality (work with colleagues in 11 countries + HQ)
• Outstanding communication skills, written, verbal and interpersonal.
• Great story-telling skills; crafting the right messages for disparate audiences, providing & listening for clarity.
• Ability and willingness to travel
• Travels with an average of 2.5 days per week (sometimes 1-2 weeks from home)
• Experience of selling globally