Account Manager

Novoffice; Brussel Hoofdstad; Hybrid; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Company car and fuel card

Laptop

Smartphone

CP200 benefits

Training programs

Career progression

Job summary

Novoffice in Brussels is seeking an Account Manager - Digital Solutions to drive growth with SMEs in the Brussels region and Walloon Brabant, guiding them through needs analysis, quotes, and contracts.

You will expand the customer portfolio, propose digitalization services, and collaborate with a young, dynamic team while maintaining strong client relationships. English is an asset, IT-oriented background is a bonus.

Qualifications

• Minimum 2 years of B2B sales experience.
• Passion for innovation and digital transformation.
• Strong client communication and ownership mindset.
• English knowledge is a real asset.

Responsibilities

• Acquire new clients, primarily SMEs in the Brussels region and Walloon Brabant.
• Prospecting via cold calls and marketing leads; arrange meetings.
• Prepare quotes and negotiate contract terms.
• Develop the existing customer portfolio.
• Propose new services and support digitalization for clients.
• Maintain CRM and admin follow-up of meetings.
• Prepare profitability simulations every 2–3 years and review contracts.
• Participate in sales meetings and marketing actions.
• Manage your own network on social media.

Skills

B2B sales experience

Digital transformation

Communication

Team collaboration

Customer focus

IT orientation bonus

Job description

A permanent contract with an attractive package including fixed salary, commissions, year-end bonus and extra-legal benefits.

Novoffice is a technology company specializing in solutions for digital work environments such as document management solutions, IT services, and communication, printing and outsourcing services.

Our company is renowned for the quality of its technology, the exceptionally high level of its customer service and its initiatives in sustainable development.

Under the slogan "Solutions for a Happy Office", Novoffice helps businesses transform / digitalize the way they work and mobilize the collective imagination of their employees... and thereby make your working day HAPPY.

To support our growth we are looking for an Account Manager - Digital Solutions

Your tasks and responsibilities day-to-day at Novoffice

• Acquisition of new clients, primarily SMEs in the Brussels region and Walloon Brabant (60% of the time)
• Prospecting (cold calling, follow-up of leads generated by marketing campaigns, ...), arranging meetings, analyzing the needs of prospects and proposing the most suitable solutions to SMEs
• Preparing the quote
• Negotiating contract terms
• Development of existing customer portfolio (40% of the time)
• Proposing new services
• More generally, guiding clients, supporting/facilitating their digitalization, answering their questions and ensuring you do everything to make them satisfied
• Ensuring administrative follow-up of client meetings (via Excel, CRM...) and updating the customer database
• Preparing customer profitability simulations every 2 - 3 years and evaluating whether the contract type needs to be reviewed
• Updating the CRM
• Participating in sales meetings
• Participating in events and certain marketing actions
• Managing your own network on social media

Your profile

• You have at least 2 years of B2B sales experience, preferably in selling solutions.
• A passion for innovation characterizes you.
• You enjoy working in good understanding within a young and dynamic team, in which you assume your role with enthusiasm and ownership.
• You communicate with ease and feel comfortable talking with clients.
• Experience in digital transformation is a plus.
• You are ready to invest in your own development and to continuously update your knowledge.
• If you have a higher degree with an IT orientation, that’s a real bonus!
• Knowledge of English is a real asset

The Novoffice offer

A permanent contract with an attractive package including fixed salary, commissions, year-end bonus and extra-legal benefits.

• Company car and fuel card
• Laptop
• Smartphone
• Benefits related to CP200 (eco-cheques, holiday pay, 13th month, year-end bonus)
• Wide range of training including document management, ICT, Outsourcing, Visual Communication
• The opportunity to progress quickly within an innovative and market-leading company.