2 Complex Night Receptionist

Aviato; Diegem; Sur place; EUR 29 000 - 38 000; Plein temps

Avantages offerts par ce poste

Meal allowance

Uniform provided

Career development

Résumé du poste

Aviato is seeking a Weekend Night Receptionist to manage overnight front desk operations in Diegem, Belgium, on weekends. The role includes guest service, administrative tasks, and light accounting duties, with breakfast setup responsibilities for early guests.

Ideal candidates have hotel front office or night audit experience, fluent English and French, and comfort with Opera PMS. The position requires independent work and strong attention to detail.

Qualifications

• Experience in hotel front office or night audit preferred.
• Fluency in English and French; Dutch a plus.
• Strong accounting and financial reconciliation basics.
• Familiarity with Opera PMS systems.

Responsabilités

• Front Desk Operations during weekend night shifts and check-ins.
• Handle guest requests, inquiries, and complaints professionally.
• Perform nightly audit and balance daily transactions.
• Prepare bills for early departing guests and complete end-of-day tasks.
• Ensure lobby and reception areas are clean and presentable at night.

Connaissances

Customer service

Night audit

Independent work

Excel

Attention to detail

Outils

Opera PMS

Opera Cloud

Description du poste

We are looking for a dedicated Weekend Night Receptionist (f/m/d) to ensure smooth and secure overnight operations across our hotels during weekends. If you're detail-oriented, dependable, and enjoy working independently during the quiet hours, this is your chance to make a difference where it matters most. You will be responsible for overseeing the front desk operations during the overnight shift, ensuring smooth and efficient guest service, and performing end-of-day financial reconciliation. This role is a combination of guest service, administrative, and accounting duties, requiring attention to detail, accuracy, and professionalism. This role also includes light food & beverage duties, such as preparing and setting up the breakfast service for early morning guests.

Profiel

Your profile

• Previous experience in hotel front office or night audit role preferred
• Fluency in English and French (Dutch is a plus)
• Strong understanding of basic accounting principles and financial reconciliation
• Familiarity with Property Management Systems (PMS); experience with Opera, Opera Cloud is a plus
• Excellent communication and customer service skills
• Ability to work independently with minimal supervision
• Proficient in Microsoft Office (Excel, Word)
• Strong organizational skills and attention to detail

Job requirements

Key Responsibilities:

Front Desk Operations

• Welcome and check-in late arrivals in a professional and friendly manner
• Handle guest requests, inquiries, and complaints promptly and efficiently
• Process check-outs and prepare bills for early departing guests
• Ensure lobby and reception areas are clean and presentable during the night
• Follow daily night checklist

Night Audit and Reporting

• Perform nightly audit of all hotel revenue, including rooms, food & beverage, and other outlets
• Reconcile and balance daily transactions and post any necessary corrections
• Prepare daily summary reports for management (e.g. occupancy, revenue, etc.)
• Roll the date in the property management system (PMS) and close the business day

Security and Safety

• Monitor the property to ensure the safety and security of guests and staff
• Follow emergency procedures and report any suspicious activity to management or security personnel
• Conduct property walks and ensures all access points are secure
• Reconcile the front desk cash drawer and ensure all transactions are properly accounted for

Aanbod

What we offer?

• Meal allowance / uniform provided
• Opportunities for career development and training

Op basis van mijn huidige locatie or

Aviato-VDAB Vacaturenummer: 74411954

2026-08-19