Zoo Café Operations Lead (Hybrid)

Taronga Zoo; Dubbo; Hybrid; AUD 78,000 - 85,000; Full time

Benefits offered by this job

Hybrid work model

Complimentary passes

Free parking

Discounts on accommodation

Discounted meals

Fitness Passport discount

Job summary

Taronga Western Plains Zoo in Dubbo is hiring an experienced Café Operations Coordinator to lead our Food & Beverage team and coordinate Café Wild, Waterhole Café and the accommodation cafe services. You will ensure exceptional guest experiences, strong operational standards and effective team leadership.

Responsibilities include rostering, training, venue presentation, school group food collection and adherence to Food Safety, WHS and sustainability goals across all venues.

Qualifications

• Hold a current NSW Driver's Licence or ensure recognition, including manual.
• Hold and maintain a current paid NSW Working with Children Check.
• Hold and maintain a current paid NSW Responsible Service of Alcohol (RSA).
• Current Senior First Aid or willingness to obtain and maintain.

Responsibilities

• Coordinate day-to-day operation of Café Wild and Waterhole Café with high service standards.
• Support, develop and roster café team members to meet guest needs.
• Provide operational leadership across café operations for Supervisors and school groups.
• Ensure Food Safety, WHS, cash handling and compliance; promote sustainability.
• Oversee café admin: ordering, stock control, invoicing and record keeping.
• Adhere to Taronga's Customer Service and WHS charters; drive environmental goals.

Skills

Café operations

Team leadership

Guest service

Food safety

Scheduling

Budgeting

Job description

Taronga Western Plains Zoo in Dubbo is hiring an experienced Café Operations Coordinator to lead our Food & Beverage team and coordinate Café Wild, Waterhole Café and the accommodation cafe services. You will ensure exceptional guest experiences, strong operational standards and effective team leadership.

Responsibilities include rostering, training, venue presentation, school group food collection and adherence to Food Safety, WHS and sustainability goals across all venues.