Food & Beverage Supervisor - Twpz

Taronga; Dubbo; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Flexible Hybrid work model

Complimentary passes for family and/or

Complimentary passes for family and/or

Job summary

Taronga Western Plains Zoo in Dubbo is seeking a Food & Beverage Supervisor to lead front-of-house operations, deliver guest service excellence and train staff in a fast-paced hospitality setting.

You will help maintain safety and sustainability standards while supporting Taronga's mission to connect visitors with wildlife through memorable experiences.

Qualifications

• Hold a current NSW Driver's Licence or be eligible for recognition.
• RSA certification or the potential to obtain certification.
• Hold and maintain a current paid NSW Working with Children Check.
• Current Senior First Aid (or willingness to obtain) and maintain this qualification.

Responsibilities

• Deliver day-to-day customer service components of Taronga Western Plains Zoo cafes, Function centre & restaurant operations.
• Assist in coordination, training and supervision of staff.
• Undertake general duties for both food and beverages.
• Provide excellent customer service to visitors and lead by example.

Skills

Customer service

Staff leadership

Hospitality operations

Safety compliance

Education

NSW Driver's Licence

RSA certification

Working with Children Check

First aid certification

Tools

None

Job description

• Located at Dubbbo's Iconic - Taronga Western Plains Zoo!

Step into a leadership role that blends hospitality excellence with purpose-driven work at Taronga Western Plains Zoo. As a Food & Beverage Supervisor, you'll deliver exceptional guest service, lead and train staff, and create memorable hospitality moments - all while championing sustainability and safety. This fast-paced, people-focused role places you at the heart of Taronga's mission to connect visitors with wildlife through world-class experiences.

About the Role

Responsible for the day to day operations of the front of house restaurants and catering functions for Taronga Western Plains Zoo cafes, Function centre & restaurant providing and maintaining high quality customer service standards.

Key Accountabilities

• Deliver the day to day operational customer service components of TWPZ's commercial operations.
• Assist in coordination, training and supervision of staff.
• Undertake general duties for both food and beverages
• Provide excellent customer service to visitors at all times and lead by example

About You

We are looking for candidates that have:

• Hold a current NSW Drivers License or ability to have existing license formally recognised, including manual.
• Responsible Service of Alcohol (RSA) certification or the potential to obtain certification
• Hold and maintain a current paid NSW Working with Children Check at your own expense
• Current Senior First aid (or willingness to obtain) and ability to maintain this qualification at your own expense

Benefits

Our employees enjoy generous employment conditions including some of the following:

• Flexible Hybrid work model - Taronga supports a blend of in-office, remote, and on-the-go workers!
• Complimentary family and friends passes across both Taronga's Sydney & Dubbo Zoo's
• Free onsite car parking, outside of peak periods
• A wide range of discounts on our award winning accommodation across both sites
• Discounted food and beverage purchases across the sites
• Discounted Fitness Passport
• We're a social team - there's always lots going on around the zoo that we get involved with!
• + more!

We Value Diversity

Taronga is an equal opportunity employer, where we recognise the diversity of our workforce and community - be it on the basis of gender, age, culture, religion, language or personal circumstances.

Taronga is also committed to building on the perspectives, experience, knowledge and skills that this diversity brings to our organisation.

Applications Close: 11:59pm Wednesday 23 September 2026