Youth Worker

Queensland Department of Youth Justice and Victim Support; Toowoomba Regional; On-site; AUD 70,000 - 90,000; Full time

Job summary

Queensland Department of Youth Justice and Victim Support – Toowoomba QLD is seeking a role focused on delivering core youth justice programs and supervising young people in alignment with statutory and departmental policies. The position requires engagement with Aboriginal and Torres Strait Islander communities and collaboration with multiple partners to ensure safe, effective service delivery.

The role involves preparing case records, rostering, and participating in ongoing professional

Qualifications

• Understanding the impacts of historical and contemporary policy on Aboriginal and Torres Strait Islander peoples; ability to engage effectively with humility.
• Ability to rapidly develop proficiency in organisational programs and databases.
• Knowledge of diverse cultures, traditions and histories of Aboriginal and Torres Strait Islander communities.

Responsibilities

• Deliver components of core programs, working solo or in teams to support the Service Response Plan.
• Provide supervision and support to young people and ensure delivery of high‑quality service.
• Consult and negotiate with stakeholders to design and enhance access to services for young people.
• Support queer youth, bail compliance and reintegration under the service response plan.
• Work as part of a multi‑disciplinary team to achieve casework outcomes.
• Develop knowledge and participate in learning and development processes.
• Prepare and maintain accessible case records and participate in required meetings.

Skills

Cultural capability

Stakeholder engagement

Database proficiency

Job description

Queensland Department of Youth Justice and Victim Support – Toowoomba QLD

• Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.
• Deliver components of core programs, whilst working alone or in team settings to support and reinforce the Service Response Plan as developed by Youth Justice Caseworkers.
• Provide supervision and support to young people and ensure delivery of high-quality service in accordance with relevant legislative provisions, statutory delegations, departmental policies, procedures, and contemporary best practice.
• Consult and negotiate with relevant stakeholders including other government and community agencies, service providers and families on behalf of young people to design, implement and enhance their access to services, including support networks, in accordance with the young person's service response plan.
• Provide supervision and culturally appropriate individual and family support to young people to assist with their compliance with bail, court orders and reintegration into the community, in accordance with the young person's service response plan.
• Participate and contribute productively as a member of a multi-disciplinary team involving a range of internal and external stakeholders and service providers to achieve quality casework and case management outcomes.
• Develop and maintain knowledge relevant to the role and actively participate in appropriate learning and development processes.
• Prepare and maintain accessible and clear case records consistent with departmental case management requirements, to assist service response planning and reviews, and attend these meetings as required.
• Assist the Program Coordinator/Team Coordinator in developing weekly rosters of work for young people subject to supervised orders and bail programs in accordance with the young person's service response plan.
• Conduct regular audits of service delivery sites and program equipment to ensure appropriate safety requirements are met, and program activities are conducted safely.
• Participate in training and skill development to deliver services in accordance with best practice and contemporary youth justice.
• Demonstrate cultural capability and a commitment to developing cultural capability to ensure an inclusive culture.

Role specific/technical skills:

• You understand the impacts of historical and contemporary policy and practices upon Aboriginal and Torres Strait Islander peoples. You have a demonstrated ability to engage and communicate effectively, and with humility, with Aboriginal and Torres Strait Islander peoples.
• You have a demonstrated ability to rapidly develop proficiency in organisational specific programs and databases. You have capacity to acquire basic knowledge of the issues affecting Aboriginal and Torres Strait Islander people and other cultures.
• You have a knowledge of the diverse cultures, traditions and histories of Aboriginal and Torres Strait Islander communities to ensure culturally sensitive and respectful interactions.

Mandatory Requirements:

• Unrestricted Qld Drivers' license
• Applicants are encouraged to provide a referee who is an Aboriginal and/or Torres Strait Islander person
• Valid Blue Card
• Pre-employment screening includes criminal history check, disciplinary history disclosure
• Disclosure of pre-existing conditions

Applications to remain current for 12 months.

Job Ad Reference: QLD/705402/26

Closing Date: Tuesday, 10th November 2026