Youth Worker

Queensland Government; Toowoomba Regional; On-site; AUD 60,000 - 75,000; Full time

Job summary

The Queensland Government is seeking a Youth Worker to supervise and support young people under youth justice intervention, reporting to the Program Coordinator. The role emphasizes cultural capability and engagement with Aboriginal and Torres Strait Islander communities.

You will work in a multidisciplinary setting, deliver core programs, maintain case records, and participate in learning and development while ensuring safety and compliance with relevant policies and procedures.

Qualifications

• Unrestricted Qld Drivers' license
• Valid Blue Card
• Pre-employment screening includes criminal history check, disciplinary history disclosure
• Disclosure of pre-existing conditions
• Applicants are encouraged to provide a referee who is an Aboriginal and/or Torres Strait Islander person

Responsibilities

• Provide supervision and support to young people and ensure delivery of high-quality service in accordance with relevant legislative provisions, statutory delegations, departmental policies, procedures, and contemporary best practice.
• Consult and negotiate with relevant stakeholders including other government and community agencies, service providers and families on behalf of young people to design, implement and enhance their access to services, including support networks, in accordance with the young person's service response plan.
• Provide supervision and culturally appropriate individual and family support to young people to assist with their compliance with bail, court orders and reintegration into the community, in accordance with the young person's service response plan.
• Participate and contribute productively as a member of a multi-disciplinary team involving a range of internal and external stakeholders and service providers to achieve quality casework and case management outcomes.
• Develop and maintain knowledge relevant to the role and actively participate in appropriate learning and development processes.
• Prepare and maintain accessible and clear case records consistent with departmental case management requirements, to assist service response planning and reviews, and attend these meetings as required.
• Assist the Program Coordinator/Team Coordinator in developing weekly rosters of work for young people subject to supervised orders and bail programs in accordance with the young person's service response plan.
• Conduct regular audits of service delivery sites and program equipment to ensure appropriate safety requirements are met, and program activities are conducted safely.
• Participate in training and skill development to deliver services in accordance with best practice and contemporary youth justice.
• Demonstrate cultural capability and a commitment to developing cultural capability to ensure an inclusive culture.

Skills

Cultural capability

Stakeholder engagement

Team collaboration

Supervision and case management

Record keeping

Learning and development

Safety auditing

Job description

The role of the Youth Worker is to provide supervision and support to young people subject to a youth justice intervention. The Youth Worker is supervised by the Program Coordinator.

Key responsibilities

• Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.
• Deliver components of core programs, whilst working alone or in team settings to support and reinforce the Service Response Plan as developed by Youth Justice Caseworkers.
• Provide supervision and support to young people and ensure delivery of high-quality service in accordance with relevant legislative provisions, statutory delegations, departmental policies, procedures, and contemporary best practice.
• Consult and negotiate with relevant stakeholders including other government and community agencies, service providers and families on behalf of young people to design, implement and enhance their access to services, including support networks, in accordance with the young person's service response plan.
• Provide supervision and culturally appropriate individual and family support to young people to assist with their compliance with bail, court orders and reintegration into the community, in accordance with the young person's service response plan.
• Participate and contribute productively as a member of a multi-disciplinary team involving a range of internal and external stakeholders and service providers to achieve quality casework and case management outcomes.
• Develop and maintain knowledge relevant to the role and actively participate in appropriate learning and development processes.
• Prepare and maintain accessible and clear case records consistent with departmental case management requirements, to assist service response planning and reviews, and attend these meetings as required.
• Assist the Program Coordinator/Team Coordinator in developing weekly rosters of work for young people subject to supervised orders and bail programs in accordance with the young person's service response plan.
• Conduct regular audits of service delivery sites and program equipment to ensure appropriate safety requirements are met, and program activities are conducted safely.
• Participate in training and skill development to deliver services in accordance with best practice and contemporary youth justice.
• Demonstrate cultural capability and a commitment to developing cultural capability to ensure an inclusive culture.

Role Specific/technical Skills

• You understand the impacts of historical and contemporary policy and practices upon Aboriginal and Torres Strait Islander peoples. You have a demonstrated ability to engage and communicate effectively, and with humility, with Aboriginal and Torres Strait Islander peoples.
• You have a demonstrated ability to rapidly develop proficiency in organisational specific programs and databases. You have capacity to acquire basic knowledge of the issues affecting Aboriginal and Torres Strait Islander people and other cultures.
• You have a knowledge of the diverse cultures, traditions and histories of Aboriginal and Torres Strait Islander communities to ensure culturally sensitive and respectful interactions.

Mandatory Requirements

• Unrestricted Qld Drivers' license
• Applicants are encouraged to provide a referee who is an Aboriginal and/or Torres Strait Islander person
• Valid Blue Card
• Pre-employment screening includes criminal history check, disciplinary history disclosure
• Disclosure of pre-existing conditions

Applications to remain current for 12 months.

Job Ad Reference

QLD/705402/26

Closing Date

Tuesday, 10th November 2026

Occupational group

Community Engagement and Education