Team Leader

Well Life Services; Maroochydore; On-site; AUD 70,000 - 90,000; Full time

Job summary

Well Life Services is seeking an experienced Team Leader to oversee the daily operations of residential care hubs across the Sunshine Coast region. You will provide hands-on leadership to frontline staff, oversee quality service delivery and support the implementation of individual care plans to benefit children and young people.

This role combines operational leadership with coaching, compliance oversight and relationship management with internal and external stakeholders.

Qualifications

• Experience within community, disability, youth residential care or child protection.
• Experience leading, training or supervising staff.
• Strong understanding of trauma-informed practice.
• Excellent communication and interpersonal skills.

Responsibilities

• Coordinate daily operations of multiple residential sites and ensure services are delivered safely and in line with regulations.
• Provide hands-on leadership to frontline staff and oversee quality service delivery.
• Support implementation of individual care plans and achieve positive outcomes for young people.
• Engage with internal and external stakeholders to manage relationships and compliance.

Skills

Leadership

Team supervision

Trauma-informed practice

Communication

Organisational skills

Problem-solving

Prioritisation

Professionalism

Education

Diploma in Community Services, Youth Work, Social Work or related

Job description

Shape the future of Young People living with disability.

AtWell Life, we are committed to delivering exceptional, person-centred support that empowers young people living with disability to live meaningful, connected and fulfilling lives. As we continue to grow, we are seeking an experienced, values-drivenTeam Leadersto oversee the daily operations of residential care hubs in the Sunshine Coast region.

About the Role

The Team Leader is responsible for coordinating the daily operations of multiple residential sites, ensuring services are delivered safely, professionally and in accordance with legislative and organisational requirements.

You will provide hands-on leadership to frontline staff, oversee quality service delivery, support the implementation of individual care plans and contribute to achieving positive outcomes for children and young people.

This role combines direct operational leadership with coaching, compliance oversight and relationship management with internal and external stakeholders.

About You

You are a Team Leader, Youth Worker or Residential Care professional with experience supporting individuals with complex care needs.

You remain calm under pressure, communicate confidently and are passionate about helping young people reach their potential.

Skills & Knowledge

You will bring:

• Demonstrated experience working within community, disability, youth residential care or child protection.
• Previous experience leading, training or supervising staff.
• Strong understanding of trauma-informed practice.
• Excellent communication and interpersonal skills.
• Strong organisational and problem-solving abilities.
• Ability to manage competing priorities within a dynamic environment.
• High levels of professionalism, integrity and accountability.

Will hold and maintain:

• Diploma in Community Services, Youth Work, Social Work or a related discipline.
• Current Blue Card
• Current NDIS Worker Screening Clearance (Yellow Card)
• Current Drivers Licence
• Current First Aid and CPR Certification.

You will also be required to undertake a minimum of 1 sleepover shift per week and provide flexibility across 7 days.

Ready to Make an Impact?

If you're passionate about leading teams, supporting vulnerable young people and making a meaningful impact every day, we'd love to hear from you.