Youth Housing Intake & Early Response Facilitator

TURS - COFFS HARBOUR; Coffs Harbour; On-site; AUD 60,000 - 70,000; Full time

Job summary

TURS - COFFS HARBOUR seeks an experienced Youth Homelessness Intake and Early Response Worker to join the Families Young People and Communities team. You will be the welcoming first point of contact for people who are homeless or at risk, manage intake and referral pathways, and undertake initial assessments and risk screening.

The role ensures eligibility and priority determination and redirects people to appropriate services, while supporting records, reporting and brokerage administration

Qualifications

• Experience in youth homelessness services or related fields.
• Ability to assess risk and determine service eligibility.
• Ability to navigate referral pathways and coordinate with internal/external services.

Responsibilities

• Provide welcoming first point of contact for homelessness services.
• Manage intake and referral pathways and undertake initial assessment and risk screening.
• Determine eligibility and priority and redirect to appropriate services.
• Support records, reporting, and brokerage administration; ensure participant-centred service delivery.

Skills

Intake handling

Risk screening

Communication

Record keeping

Job description

TURS - COFFS HARBOUR seeks an experienced Youth Homelessness Intake and Early Response Worker to join the Families Young People and Communities team. You will be the welcoming first point of contact for people who are homeless or at risk, manage intake and referral pathways, and undertake initial assessments and risk screening.

The role ensures eligibility and priority determination and redirects people to appropriate services, while supporting records, reporting and brokerage administration