Youth Homelessness Intake & Early Response Coordinator

Blue Sky Community Services LLC; Coffs Harbour; On-site; AUD 34,000 - 48,000; Part time

Job summary

Blue Sky Community Services in Coffs Harbour NSW is recruiting a Youth Homelessness Intake and Early Response Worker on a permanent part-time basis to join the Families, Young People and Communities Team. You will manage intake and referrals, conduct initial assessments, assess eligibility and risk, and connect clients with internal or SHS services while maintaining accurate records.

This role focuses on a dignified, client-centred approach to supporting young people facing homelessness and will

Qualifications

• Experience coordinating intake, triage and referrals for young people.
• Ability to assess risk and respond appropriately to homelessness or safety concerns.
• Strong engagement and clear communication with clients and networks.
• Experience documenting records and reporting.

Responsibilities

• Manage intake of referrals, including assessment of eligibility, urgency, risk, duty of care and program suitability.
• Conduct initial support assessments and risk screening, including referral to crisis intervention or emergency supports where required.
• Make referrals to other Specialist Homelessness Services, Blue Sky services, or community supports where the person is ineligible for the Youth Housing Team or another pathway.
• Work with case workers to coordinate new referrals, prioritisation, allocation and follow-up of participants.
• Source accommodation options or make appropriate referrals in response to urgent presenting need, in line with program guidelines.
• Support case workers with brokerage administration, including clear records and timely information, in line with applicable guidelines.

Skills

Intake coordination

Risk assessment

Communication skills

Education

Relevant qualification in youth work or related field

Job description

Blue Sky Community Services in Coffs Harbour NSW is recruiting a Youth Homelessness Intake and Early Response Worker on a permanent part-time basis to join the Families, Young People and Communities Team. You will manage intake and referrals, conduct initial assessments, assess eligibility and risk, and connect clients with internal or SHS services while maintaining accurate records.

This role focuses on a dignified, client-centred approach to supporting young people facing homelessness and will