Youth GP Practice Front Desk & Admin Officer

NGARE EMPLOYMENT SOLUTIONS PTY LTD; Kempsey; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging options

Private health insurance discount

Career development opportunities

Fitness Passport access

Employee Assistance Program

Paid parental leave (after 12 months)

Job summary

headspace Kempsey is seeking a Practice Support Officer – Administration Officer to run the front end reception and admin functions for a youth-focused GP practice. You will be the first point of contact for young people aged 12–25 and support clinical workflows with efficient administration.

The role requires strong computer skills, appointment management, confidentiality and the ability to liaise with healthcare professionals and Medicare systems.

Qualifications

• High level of computer literacy and use of appointment software and databases.
• Demonstrated confidentiality and ability to handle sensitive information.
• Strong organisational skills with the ability to prioritise and multi-task.
• Calm, professional conduct when responding to difficult situations.

Responsibilities

• Operate front end reception and provide administrative support in a medical setting.
• Organise appointments and liaise with GPs and Allied Health Professionals.
• Collect client MDS and monitor vaccine fridge temperatures twice daily.
• Liaise with Medicare, ICT contractors and process online MBS billings, data entry and other admin duties.

Skills

Organisational skills

Confidentiality

Communication

Calm under pressure

Tools

MS Word

MS Access

MS PowerPoint

MS Excel

Internet

Email

Appointment software

Medical software

Job description

headspace Kempsey is seeking a Practice Support Officer – Administration Officer to run the front end reception and admin functions for a youth-focused GP practice. You will be the first point of contact for young people aged 12–25 and support clinical workflows with efficient administration.

The role requires strong computer skills, appointment management, confidentiality and the ability to liaise with healthcare professionals and Medicare systems.