Practice Support Officer

NGARE EMPLOYMENT SOLUTIONS PTY LTD; Kempsey; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging options

Private health insurance discount

Career development opportunities

Fitness Passport access

Employee Assistance Program

Paid parental leave (after 12 months)

Job summary

headspace Kempsey is seeking a Practice Support Officer – Administration Officer to run the front end reception and admin functions for a youth-focused GP practice. You will be the first point of contact for young people aged 12–25 and support clinical workflows with efficient administration.

The role requires strong computer skills, appointment management, confidentiality and the ability to liaise with healthcare professionals and Medicare systems.

Qualifications

• High level of computer literacy and use of appointment software and databases.
• Demonstrated confidentiality and ability to handle sensitive information.
• Strong organisational skills with the ability to prioritise and multi-task.
• Calm, professional conduct when responding to difficult situations.

Responsibilities

• Operate front end reception and provide administrative support in a medical setting.
• Organise appointments and liaise with GPs and Allied Health Professionals.
• Collect client MDS and monitor vaccine fridge temperatures twice daily.
• Liaise with Medicare, ICT contractors and process online MBS billings, data entry and other admin duties.

Skills

Organisational skills

Confidentiality

Communication

Calm under pressure

Tools

MS Word

MS Access

MS PowerPoint

MS Excel

Internet

Email

Appointment software

Medical software

Job description

Practice Support Officer - Administration Officer

headspace Kempsey

Permanent Full Time x 76 hours

The Opportunity

This position will be responsible for the efficient operation of the headspace ‘front end’ reception and primary care GP practice. You will be the first point of contact for a range of young people 12- 25 years, including those who may be experiencing mental health problems.

Why Work for us?

Newcastle Anglican places people at the centre of our work. As a part of a faith-based organisation, you have access to the following great benefits:

• Up to 40% discount on school enrolment fees at any of our Newcastle Anglican schools
• Salary packaging options (up to $611/fortnight)
• Discounted private health insurance through Medibank
• Career and development opportunities – we want you to flourish!
• Access to over 300+ gyms with the Fitness Passport Program
• Free access to our corporate Employee Assistance Program
• Paid parental leave (after 12 months of service)

About you?

Do you have experience in the following? Then this role is for you!

• Reception and administration experience in a medical setting
• Organising appointments
• Engage and liaising with GPs and Allied Health Professionals
• Collect client Minimum Data Set (MDS)
• Monitor and record vaccine fridge temperatures twice daily,
• Liaise with Medicare, IT contractors and process online MBS billings, data entry and performing various administrative duties.

Essential Criteria

• High level of computer literacy and the use of appointment software and databases
• Excellent computer skills (MS Word, Access, PowerPoint, Excel, internet, email, publishing and appointment software).
• Demonstrated understanding and commitment to confidentiality principles.
• High level of organisational skills, with the ability to prioritise work, multi-task, meet deadlines and respond to requests at short notice.
• Demonstrated ability to respond to difficult and/or stressful situations in a calm, sensitive and professional manner.
• Sound knowledge of medical software, the Medicare system and processing of online Medicare payments is preferable.

The successful applicant will possess or willingness to obtain the following: NSW Working with Children Check, National Criminal History Check, First Aid & CPR certificate and undertake a pre‑employment functional medical.

Who we are?

Formerly known as the Anglican Diocese of Newcastle, Newcastle Anglican is a faith-based organisation serving the people of the Hunter and the Central Coast.

We offer a leading Christian presence to our community through our parishes, four schools, Anglican Care and Samaritans.

Our vision is for people to flourish because of what we do, inspired by the way of Jesus.

We provide a culturally safe environment for Aboriginal and Torres Strait Islander peoples and welcome all applications.

For more information visit www.newcastleanglican.org.au or email the talent team at [e-mail]

You must have the right to live and work in Australia.

Samaritans promotes the safety, wellbeing and inclusion of all children and young people.