Youth Connection & Justice Support Worker — Flexible Hours

Lifeline Darling Downs and South West Queensland; Toowoomba Regional; On-site; AUD 92,000 - 106,000; Full time

Benefits offered by this job

Job summary

Lifeline Darling Downs and South West Queensland is seeking a Youth Connection Worker in Toowoomba, QLD. The role supports young people in the Youth Justice system, including those on orders, conditional bail, and restorative justice referrals.

The role involves needs assessments, development of tailored support plans, advocacy, and coordination with partner agencies. Some out-of-hours duties may apply, with flexible hours negotiated with the Line Manager.

Qualifications

• Ability to work in flexible hours (8:00 am–8:00 pm) with on-call availability.
• Commitment to safe working environments and ongoing personal/professional development through supervision.
• Understanding of Employment Equity, Ethical Conduct and Work Health & Safety.
• High-level verbal and written communication skills, plus negotiation and conflict resolution.
• Commitment to upholding LDDSQWL values, principles and purposes.
• Successful applicants must be able to gain a National Coordinated Criminal History Check before commencing.

Responsibilities

• Manage several young people at any one time.
• Conduct comprehensive needs assessments and initial and ongoing risk assessments.
• Develop and implement support plans to strengthen individual capacity.
• Coordinate integrated responses and work with other agencies to improve local services.
• Facilitate referrals to access specialist services (education, counselling, etc.).
• Support inter-agency case reviews and advocate for the young person.
• Provide practical assistance, such as transport, as required.

Skills

Communication skills

Interpersonal skills

Education

Tertiary qualifications in Human Services

Tools

Queensland C-class driver’s licence

Job description

Lifeline Darling Downs and South West Queensland is seeking a Youth Connection Worker in Toowoomba, QLD. The role supports young people in the Youth Justice system, including those on orders, conditional bail, and restorative justice referrals.

The role involves needs assessments, development of tailored support plans, advocacy, and coordination with partner agencies. Some out-of-hours duties may apply, with flexible hours negotiated with the Line Manager.