Youth Worker

North West Queensland; Mount Isa City; On-site; AUD 68,000 - 73,000; Part time

Job summary

North West Queensland invites applications for a Youth Worker to supervise and support young people subject to a youth justice intervention. This casual role supports watch houses, delivers core programs, and works with families and agencies to design access to services.

The position requires a valid C class licence, Blue Card, and willingness to work ad hoc shifts including weekends and public holidays under the Queensland Public Service Award.

Qualifications

• Mandatory requirements: Drivers' license (unrestricted C class) and Blue Card linked to organisation prior to starting.
• Casual employee: ad hoc shifts including Saturdays, Sundays and public holidays; governed by Queensland Public Service Officers and Other Employees Award - State 2015.
• Desirable: Aboriginal and/or Torres Strait Islander background where possible.

Responsibilities

• Deliver core programs, alone or in teams, aligned with Youth Justice Caseworkers' service response plan.
• Provide supervision and support to young people in watch houses and ensure high-quality service delivery.
• Consult and negotiate with government and community agencies, service providers and families to improve access to services.
• Maintain accessible and clear case records to assist service planning and reviews.
• Assist with weekly rosters for supervised orders and bail programs.
• Conduct regular audits of service delivery sites and program equipment for safety.

Job description

The role of the Youth Worker is to provide supervision and support to young people subject to a youth justice intervention.

Job details

• Position status: Casual
• Position type: Non Standard Hours
• Occupational group: Community Care
• Classification: OO4
• Workplace Location: North West Qld,Townsville region,Mackay region
• Job ad reference: QLD/701196/26
• Closing date: 12-Oct-2026
• Salary Other: 48.81 - 53.41 per hr
• Contact person: Jomi O'Connor
• Contact details: Mobile: [phone] Access the National Relay Service

Mandatory requirements:

• Drivers' license: it is a mandatory requirement for the occupant of this position to hold an unrestricted “C” Class driver's licence. Officers are required to drive government vehicles as a part of their day-to-day work.
• This role is designated as Regulated employment as the position provides support services to children and young people and therefore will require a valid Blue Card to be linked with the organisation prior to starting. Please refer to the Blue Card Services website (http://www.bluecard.qld.gov.au/) for further information.
• As a casual employee, you will be asked to fill shifts on an ad hoc basis and only when required. This may include Saturday and/or Sunday shifts and Public Holidays. Casual employment conditions are in accordance with the Queensland Public Service Officers and Other Employees Award - State 2015.
• Whilst it is not a genuine occupational requirement, it is highly desirable that this position be filled by an Aboriginal or Torres Strait Islander person
• Where possible, applicants are required to provide a referee who is an Aboriginal and/or Torres Strait Islander person who can attest to the applicant's background, knowledge, skills and experience as they relate to the cultural capabilities.

As Youth Worker, you will specifically:

• Deliver components of core programs, whilst working alone or in team settings to support and reinforce the Service Response Plan as developed by Youth Justice Caseworkers.
• Provide supervision and support to young people held in watch houses and ensure delivery of high-quality service in accordance with relevant legislative provisions, statutory delegations, departmental policies, procedures, and contemporary best practice.
• Consult and negotiate with relevant stakeholders including other government and community agencies, service providers and families on behalf of young people to design, implement and enhance their access to services, including support networks, in accordance with the young person's service response plan.
• Provide supervision and culturally appropriate individual and family support to young people to assist with their compliance with bail, court orders and reintegration into the community, in accordance with the young person's service response plan.
• Participate and contribute productively as a member of a multi-disciplinary team involving a range of internal and external stakeholders and service providers to achieve quality casework and case management outcomes.
• Develop and maintain knowledge relevant to the role and actively participate in appropriate learning and development processes.
• Prepare and maintain accessible and clear case records consistent with departmental case management requirements, to assist service response planning and reviews, and attend these meetings as required.
• Assist Youth Justice Service Centres in developing weekly rosters of work for young people subject to supervised orders and bail programs in accordance with the young person's service response plan.
• Conduct regular audits of service delivery sites and program equipment to ensure appropriate safety requirements are met and program activities are conducted safely.
• Participate in training and skill development to deliver services in accordance with best practice and contemporary youth justice.
• Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.

Applications to remain current for 12 months.

Job Ad Reference: QLD/701196/26

Closing Date: Monday, 12th October 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Multiple casual opportunities are available across North Queensland, with positions located in Townsville, Mackay and Mount Isa.