Youth Case Manager: Trauma-Informed Housing & Support

Work Initiatives; Melbourne; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Salary packaging

Learning and development environment

Diversity and inclusion focus

Culture of continuous improvement

Job summary

MCM is seeking a dedicated Youth Caseworker to support young people who are homeless or at risk within Melbourne’s Northwest and Inner South regions. You will provide healing-oriented case management, develop safety plans, and help clients access housing and support services.

The role emphasizes trauma-informed practice, collaboration with health, mental health and AOD services, and proactive planning within a team environment. A relevant tertiary qualification is essential.

Qualifications

• Tertiary qualifications in Youth Work, Social Work, Welfare studies or related fields.
• Demonstrated experience working within a case management and trauma informed framework.
• Experience and understanding of theory and practice as it relates to family mediation and family support.
• Understanding of issues affecting young people and families experiencing conflict and at risk of Child Protection concerns.
• Ability to develop cohesive and collaborative working relationships with allied services, networks and stakeholders.
• Strong communication, negotiation, interpersonal and conflict resolution skills.
• High initiative, time management, and ability to work independently and in a team.
• Understanding of child safety requirements.
• Strong administrative skills and computer literacy.

Responsibilities

• Support a case load of young people through a healing-oriented framework.
• Develop advanced case planning and crisis interventions for complex needs.
• Assist young people to explore and access sustainable accommodation options.
• Facilitate access to specialist services including health, mental health, AOD and therapies.

Skills

Trauma-informed practice

Crisis intervention

Case management

Communication skills

Team collaboration

Education

Tertiary qualifications in Youth Work, Social Work, Welfare studies or related fields

Tools

MS Office

Job description

MCM is seeking a dedicated Youth Caseworker to support young people who are homeless or at risk within Melbourne’s Northwest and Inner South regions. You will provide healing-oriented case management, develop safety plans, and help clients access housing and support services.

The role emphasizes trauma-informed practice, collaboration with health, mental health and AOD services, and proactive planning within a team environment. A relevant tertiary qualification is essential.