Yeronga - Retail Manager

TerryWhite Chemmart; Brisbane; On-site; AUD 40,000 - 55,000; Part time

Benefits offered by this job

Competitive Remuneration

Supportive Team Culture

Retail Excellence

Job summary

TerryWhite Chemmart Yeronga is seeking a part-time Retail Manager to lead on the shop floor, drive customer service excellence, and oversee stock control and merchandising at the Yeronga store in Brisbane.

You will manage a team, ensure stock integrity, and maintain presentation standards while meeting regulatory requirements and company policies.

Qualifications

• Hands-on leadership in a busy retail/pharmacy environment.

Responsibilities

• Lead the shop floor and deliver exceptional customer service.

Skills

Retail leadership

Customer service

Performance management

Inventory control

Merchandising

Store presentation

KPIs & profitability

Team development

Communication

Job description

Here at TerryWhite Chemmart, we are Dedicated to Care.

Located on Fairfield Road in the Brisbane suburb of Yeronga, TerryWhite Chemmart Yeronga is a community pharmacy focused on providing accessible, quality healthcare and personalised support to its customers.

Joining the Yeronga team provides an opportunity to work in a varied community pharmacy environment where you can develop meaningful relationships with customers while delivering services that extend beyond traditional dispensing.

As part of the wider TerryWhite Chemmart network, team members are connected to a pharmacy brand with more than 600 pharmacies across Australia.

About the Role

This is a part-time leadership opportunity.

In this role, you will lead by example on the shop floor, actively engaging with customers and ensuring the delivery of exceptional customer service. You will be responsible for overseeing stock management and inventory control, maintaining merchandising standards, and ensuring compliance with company and regulatory requirements.

Key Responsibilities

• Deliver exceptional customer service and support the team on the shop floor
• Oversee merchandising, catalogue execution, and presentation standards
• Maintain retail compliance and ensure the team is informed on current products and promotions.
• Manage stock control, inventory processes, and retail performance targets

Why Join Us?

• Competitive Remuneration – Attractive salary package with above-award rates available based on experience and leadership capability
• Supportive Team Culture – Lead, mentor, and inspire a dedicated pharmacy team in a collaborative environment.
• Retail Excellence – Take ownership of a thriving retail operation and make a meaningful impact on business performance

About You

You are a hands-on, customer-focused leader who thrives in a busy retail or pharmacy environment and is passionate about delivering exceptional service.

You will bring:

• Previous retail leadership or management experience in community pharmacy
• Strong customer service skills and a commitment to positive customer experiences
• Experience with performance management and team development
• Sound inventory, stock control, merchandising, and store presentation experience
• An understanding of retail KPIs, sales performance, and profitability.
• Strong organisational, communication, and problem-solving skills.
• A genuine commitment to supporting your local community.

About TerryWhite Chemmart:

As a Retail Manager at TerryWhite Chemmart you are joining one of Australia’s leading retail pharmacy networks delivering frontline healthcare. With over 600 community pharmacies across Australia, we are committed to ensuring every Australian has easier access to pharmacists and expert health advice every day. TerryWhite Chemmart provides high-quality, accessible and cost-effective community-based health care services and programs.

At TerryWhite Chemmart we proudly commit to providing a safe and supportive environment for our community of customers and team members. We encourage applications from all candidates, including Aboriginal and Torres Strait Island peoples, the LGBTQI+ community and those with disabilities.

This is your career, and we are keen to hear what you value within your next career journey!

Join us and become a part of something bigger.