Yard & Customer Service Associate - Building Materials

Bowens; Australia; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Above award rate

Leave loading 17.5%

Annual increases

Cash out sick leave

Free on-site parking

Fridays BBQ breakfasts

Wellbeing program (EAP)

Product training

Staff discounts

Career development opportunities

Incentives and rewards

Job summary

Bowens is a leading Australian timber and building supplies retailer seeking a customer-focused team member. You will pick and pack orders, serve customers, restock stock and keep the yard clean to ensure timely deliveries and a tidy site.

The successful candidate will bring strong communication, a safety-conscious approach to physical tasks, and the ability to work both independently and as part of a team.

Qualifications

• Knowledge of Timber and Hardware is advantageous but not essential.
• Strong communication skills.
• Able to deliver outstanding customer service.
• A capability to undertake physical tasks safely.
• Good organisational skills and the ability to prioritise tasks.
• Ability to work independently as well as contribute as a team member.

Responsibilities

• Pick and pack customer orders from picking slips to ensure that they are prepared accurately and ready for the agreed delivery time.
• Serving customers and ensuring they receive an outstanding customer experience.
• Putting stock away.
• Cleaning of the yard and ensuring it is neat and tidy at all times.

Skills

Timber knowledge

Customer service

Communication skills

Physical fitness

Organisational skills

Team player

Independent worker

Job description

Bowens is a leading Australian timber and building supplies retailer seeking a customer-focused team member. You will pick and pack orders, serve customers, restock stock and keep the yard clean to ensure timely deliveries and a tidy site.

The successful candidate will bring strong communication, a safety-conscious approach to physical tasks, and the ability to work both independently and as part of a team.