Workshop Manager

Splend; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Performance based bonus

Discounted EVs: salary packaging and 0

Birthday day off

Employee Assistance Program

Learning & Development platform

Job summary

Splend is seeking a Workshop Controller to optimize fleet maintenance operations. You'll coordinate workshop activities, scheduling, and resource allocation to maximise uptime and customer satisfaction.

This role rewards meticulous process discipline, safety compliance, and ongoing improvement within a fast-paced, growth-oriented company. Reporting to the National Maintenance Manager, you will drive through-put, cost control, and supplier coordination while maintaining high safety and quality

Qualifications

• 2+ years in workshop or service operations, with at least 2 years in a supervisory or control role.
• Hands-on technical experience in mechanical, electrical, automotive, or equipment maintenance.
• Proven ability to manage workshop scheduling, resource allocation, and job throughput.
• Experience with cost control, KPI-driven performance management, and budgeting.
• Exposure to parts/inventory control, suppliers, and external vendor management.
• Strong understanding of safety systems, compliance, and incident investigation.
• Demonstrated experience implementing process improvements (Lean, TPM, or similar frameworks).

Responsibilities

• Managing workshop organisation, bay allocation, shift planning, and work scheduling
• Coordinating job flow to achieve timely turnaround and first‑time quality repairs
• Enforcing standard operating procedures and maintaining high housekeeping standards
• Ensuring safety compliance through risk assessments, hazard identification, and lockout/tagout procedures
• Monitoring KPIs including turnaround times, quality outcomes, and maintenance efficiency
• Controlling maintenance costs through planned maintenance, standard job plans, and OEM/warranty support
• Managing supplier interactions, including parts ordering, lead‑time coordination, and performance monitoring
• Supporting budgeting, forecasting, and demand planning activities
• Driving continuous improvement through process mapping, root cause analysis, and SOP development

Skills

Workshop supervision

Operations coordination

Problem solving

Tools

Lean / TPM

Job description

At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straight forward, no strings attached access to vehicle ownership.

But wearen'tjust about vehicleownership; We are also fast-tracking the transition to green mobility, and we are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

Aboutthe role

As a Workshop Controller, you'll play a critical role in ensuring our fleet maintenance operations run safely, efficiently, and at the highest quality standard. Reporting to the National Maintenance Manager, you'll coordinate workshop activities, manage throughput, and ensure resources are allocated effectively to maximise vehicle uptime and customer satisfaction.

This role is ideal for someone with a strong technical background who thrives on organisation, accountability, and continuous improvement.

What you'll be doing

• Managing workshop organisation, bay allocation, shift planning, and work scheduling

Coordinating job flow to achievetimelyturnaround andfirst‑timequality repairs

Enforcing standard operating procedures andmaintaininghigh housekeeping standards

Ensuring safety compliance through risk assessments, hazard identification, and lockout/tagout procedures

Monitoring KPIs including turnaround times, quality outcomes, and maintenance efficiency

Controlling maintenance costs through planned maintenance, standard job plans, and OEM/warranty support

Managing supplier interactions, including parts ordering,lead‑timecoordination, and performance monitoring

Supporting budgeting, forecasting, and demand planning activities

Driving continuous improvement through process mapping, root cause analysis, and SOP development

What you'll bring

• 2+ years in workshop or service operations, with at least 2 years in a supervisory or control role

Hands‑ontechnical experience in mechanical, electrical, automotive, or equipment maintenance

Proven ability to manage workshop scheduling, resource allocation, and job throughput

Experience with cost control,KPI‑drivenperformance management, and budgeting

Exposure to parts/inventory control, suppliers, and external vendor management

Strong understanding of safety systems, compliance, and incident investigation

Demonstrated experience implementing process improvements (Lean, TPM, or similar frameworks)

Splend is a dynamic growth company with a shared vision for success. Our benefits are thoughtfully designed to attract individuals who thrive in an environment where they can contribute to and celebrate in the process of building a global brand with true impact.

• Performance based bonus
• Discounted EVs: tax-free EV salary packaging and a 15% employer bonus contribution
• A day off on your birthday
• Employee Assistance Program
• Dedicated Learning & Development platform

At Splend, we value diversity and inclusion and consider it as key to our success. We are dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.

When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.