Workshop Manager

Splend; City of Parramatta; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Bonus scheme

Day off for birthday

Salary packaging with 15% EV employer"

Learning & Development platform

Employee Assistance Program

Socials: team/company initiatives

Job summary

Splend is expanding its servicing operations and is seeking a Workshop Foreman to ensure fleet maintenance runs safely, efficiently, and to high quality. You will coordinate workshop activity, manage throughput, and allocate resources to maximise uptime and customer satisfaction.

This role suits someone with a strong technical background, who thrives on organisation, accountability, and continuous improvement, reporting to the Head of Maintenance.

Qualifications

• 2+ years in workshop or service operations, with at least 2 years in a management role.
• Hands-on technical experience in mechanical, electrical, automotive, or equipment maintenance
• Proven ability to manage workshop scheduling, resource allocation, and job throughput
• Experience with cost control, KPI-driven performance management, and budgeting
• Exposure to parts/inventory control, suppliers, and external vendor management
• Strong understanding of safety systems, compliance, and incident investigation
• Demonstrated experience implementing process improvements (Lean, TPM, or similar frameworks)

Responsibilities

• Managing workshop organisation, bay allocation, shift planning, and work scheduling
• Enforcing standard operating procedures and safety compliance
• Monitoring KPIs including turnaround times, quality outcomes, and maintenance efficiency
• Managing maintenance costs through planned maintenance, standard job plans, and OEM/warranty support
• Owning supplier interactions, including parts ordering, lead‑time coordination, and performance monitoring
• Driving continuous improvement through process mapping, root cause analysis, and SOP development

Skills

Workshop management

Mechanical & Electrical

Budgeting

KPI & performance management

Safety compliance

Process improvement (Lean/TPM)

Tools

Parts inventory management

Vendor management

Job description

About Us

At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

You'll be excited to work in this role if...

• You want to manage fleet maintenance and onsite repair operations, improving safety, efficiency, and customer satisfaction
• You enjoy driving performance, managing workflow, and optimising resources to maximise efficiency and deliver consistently high-quality outcomes.
• You thrive in a hands‑on environment where your technical expertise, organisation, and accountability are valued.

About the role

Splend is considering new talent as we scale and expand our servicing operations. As a Workshop Foreman, you’ll play a critical role in ensuring our fleet maintenance operations run safely, efficiently, and at the highest quality standard. Reporting to the Head of Maintenance, you’ll coordinate workshop activities, manage throughput, and ensure resources are allocated effectively to maximise vehicle uptime and customer satisfaction.

This role is ideal for someone with a strong technical background who thrives on organisation, accountability, and continuous improvement.

What you'll be doing

• Managing workshop organisation, bay allocation, shift planning, and work scheduling
• Enforcing standard operating procedures and safety compliance
• Monitoring KPIs including turnaround times, quality outcomes, and maintenance efficiency
• Managing maintenance costs through planned maintenance, standard job plans, and OEM/warranty support
• Owning supplier interactions, including parts ordering, lead‑time coordination, and performance monitoring
• Driving continuous improvement through process mapping, root cause analysis, and SOP development

What you’ll bring

• 2+ years in workshop or service operations, with at least 2 years in a management role
• Hands‑on technical experience in mechanical, electrical, automotive, or equipment maintenance
• Proven ability to manage workshop scheduling, resource allocation, and job throughput
• Experience with cost control, KPI‑driven performance management, and budgeting
• Exposure to parts/inventory control, suppliers, and external vendor management
• Strong understanding of safety systems, compliance, and incident investigation
• Demonstrated experience implementing process improvements (Lean, TPM, or similar frameworks)

Benefits & Support

• Bonus scheme: Opportunity to earn based on your performance
• Day off for your Birthday!
• Salary packaging with 15% employer contributions for Electric Vehicles
• Dedicated Learning & Development platform
• Employee Assistance Program
• Socials: budget for team and company wide social initiatives

Our Process

1. Intro with our Talent team to understand your background, aspirations, and answer your questions.
2. Interview with the hiring manager to discuss your experience and how it aligns with this role.
3. Where it applies, we’ll ask you to complete a practical case study.
4. Final interview to discuss Splend’s long-term vision and to check any remaining questions.

Diversity & Inclusion

At Splend, we value diversity and inclusion and consider it key to our success. We’re dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.