Workshop Foreman

Peter Warren Automotive Holdings Ltd.; Australia; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive remuneration

Career progression

Manufacturer training

Employee discounts

Paid parental leave

Employee Assistance Program

Team environment

Job summary

Macarthur Automotive is seeking an experienced Service Foreman to lead our workshop, mentor technicians and apprentices, and ensure repairs are completed safely, efficiently and right the first time.

You will manage daily workflow, provide coaching, collaborate with Service Advisors, uphold OEM standards, and drive quality, productivity and customer satisfaction within one of Australia’s largest automotive dealer groups.

Qualifications

• Proven experience as a Service Foreman, Workshop Controller or Senior Automotive Technician.
• A recognised Motor Vehicle Trade Qualification.
• Strong mechanical, diagnostic and fault-finding skills.
• Demonstrated leadership with ability to coach and develop Apprentices.
• Excellent organisational skills to prioritise workflow in a busy workshop.
• Attention to detail and commitment to quality workmanship.
• Strong communication and problem-solving skills.
• Current Class C Driver Licence.
• Sound computer skills and ability to maintain workshop documentation.

Responsibilities

• Lead and coordinate the daily workflow of Technicians and Apprentices to maximise workshop productivity.
• Provide technical guidance, coaching and mentoring to support development of the workshop team.
• Monitor repair quality, minimise repeat repairs, and ensure repairs are completed right the first time.
• Prioritise repairs with Service Advisors, communicate workshop progress and recommend additional repair work where required.
• Ensure repair orders, warranty claims and manufacturer documentation are completed accurately and in line with OEM standards.
• Maintain a safe, organised and compliant workshop while driving continuous improvement across quality, productivity and customer satisfaction.

Skills

Service Foreman experience

Workshop leadership

Mechanical fault diagnosis

Coaching & mentoring

Organisational skills

Attention to detail

Communication & problem solving

Driver license (Class C)

Workshop documentation

Education

Motor Vehicle Trade Qualification

Job description

Lead the workshop. Mentor your team. Deliver excellence.

At Macarthur Automotive, we know that exceptional customer experiences start in the workshop. We're looking for an experienced Service Foreman to lead our technicians, mentor the next generation of automotive professionals, and ensure every vehicle leaves our workshop repaired right the first time.

As a Service Foreman, you'll be responsible for leading the day-to-day operations of the workshop, supporting Technicians and Apprentices, and ensuring every repair is completed safely, efficiently, and right the first time. Working closely with the Service Manager, Service Advisors and Workshop team, you'll play a key role in driving productivity, quality and customer satisfaction.

About the opportunity

This is a hands-on leadership role where your technical expertise and people management skills will make a real impact.

Your responsibilities will include:

• Lead and coordinate the daily workflow of Technicians and Apprentices to maximise workshop productivity and efficiency.
• Provide technical guidance, coaching and mentoring to support the ongoing development of the workshop team.
• Monitor repair quality, minimise repeat repairs, and ensure vehicles are repaired right the first time.
• Work closely with Service Advisors to prioritise repairs, communicate workshop progress, and recommend additional repair work where required.
• Ensure repair orders, warranty claims and manufacturer documentation are completed accurately and in line with OEM standards.
• Maintain a safe, organised and compliant workshop while driving continuous improvement across quality, productivity and customer satisfaction.

About you

You're a respected workshop leader who leads by example and enjoys helping others succeed.

To be successful in this role, you'll have:

• Proven experience as a Service Foreman, Workshop Controller or Senior Automotive Technician.
• A recognised Motor Vehicle Trade Qualification.
• Strong mechanical, diagnostic and fault-finding skills.
• Demonstrated leadership experience with the ability to coach, mentor and develop Technicians and Apprentices.
• Excellent organisational skills with the ability to prioritise workflow in a busy workshop.
• High attention to detail and a commitment to quality workmanship.
• Strong communication and problem-solving skills.
• A current Class C Driver Licence.
• Sound computer skills and experience maintaining accurate workshop documentation.

Why join us?

Join one of Australia's largest automotive dealer groups and enjoy genuine opportunities to build a long-term leadership career.

You'll enjoy:

• Competitive remuneration package with ongoing career progression opportunities.
• Ongoing manufacturer training and leadership development to keep your technical skills at the forefront.
• Be part of a growing ASX-listed organisation with long-term stability and exciting growth opportunities.
• Access hundreds of exclusive employee discounts, including gym memberships, retail offers, travel, BUPA Health Insurance, Samsung Partnership Program and more.
• Discounts on vehicles, servicing and genuine parts.
• Paid parental leave to support you and your family.
• Access to our Employee Assistance Program (EAP) for confidential wellbeing support.
• Work alongside a passionate, supportive team committed to delivering exceptional customer service and quality workmanship.

About Macarthur Automotive

Macarthur Automotive is a proud member of Peter Warren Automotive Holdings, one of Australia's largest multi-franchise automotive dealer groups with more than 2,000 employees across New South Wales, Queensland and Victoria.

Representing some of the world's leading automotive brands, Macarthur Automotive is committed to delivering exceptional customer experiences through expert workmanship, outstanding service and a culture built on teamwork, integrity and continuous improvement.