Heavy Vehicle Workshop Controller | Westar Trucks Campbellfield

Patterson Cheney Group; City of Hume; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Uncapped commission

Large workshop operation

Leadership team

Ongoing training

Modern tools & equipment

Food trucks

Onsite parking

Employee discounts

Career growth

Job summary

Westar Trucks Campbellfield, part of Patterson Cheney Cars and Trucks, is seeking an experienced Heavy Vehicle Workshop Controller to oversee daily workshop operations and lead four Foremen in a 30+ technician team. This senior role focuses on productivity, profitability, safety and customer outcomes.

You will report to the Service Manager, drive performance, develop teams, and shape workshop culture with ongoing training and career growth opportunities.

Qualifications

• Experience as a Heavy Vehicle Workshop Controller, Foreman, or Senior Technician.
• Heavy vehicle trade qualification and proven leadership experience.
• Strong planning, organisational and communication skills.
• Commitment to safety, quality workmanship and customer service.

Responsibilities

• Lead and support Workshop Foremen across daily operations.
• Coordinate workshop workflow and allocate repair orders effectively.
• Monitor productivity, efficiency, and workshop profitability.
• Coach, mentor, and develop foremen, technicians and apprentices.
• Ensure repairs are completed safely, accurately and on time.

Skills

Heavy Vehicle Leadership

Team Leadership

Mentoring & Coaching

Safety & Quality

Planning & Communications

Education

Heavy Vehicle Trade Qualification

Job description

Heavy Vehicle Workshop Controller | Westar Trucks Campbellfield

Posted: 21/08/2026

Closing Date: 21/09/2026

Job Type: Permanent - Full Time

Job Category: Workshop Controller

Westar Trucks Campbellfield is part of Patterson Cheney Cars and Trucks, one of Australia's largest family-owned automotive and truck dealer groups. Representing leading commercial vehicle brands including Isuzu Trucks, IVECO, MAN and Western Star, we have built a reputation for exceptional customer service, strong leadership, and developing great people.

We're looking for an experienced Heavy Vehicle Workshop Controller, Foreman, or proven workshop leader who thrives on driving performance, developing teams, and delivering exceptional customer outcomes. This is a rare opportunity to step into a senior leadership role with a direct impact on workshop success and team culture.

Why You'll Love This Opportunity

• Competitive salary package with uncapped commission potential
• Lead a large, established workshop operation with four Foremen and 30+ technicians and apprentices
• Join an award-winning employer with lower-than-industry staff turnover
• Be a key member of the dealership leadership team
• Shape workshop performance, culture, and team success
• Ongoing factory training and professional development opportunities
• Modern workshop with industry-leading tooling and equipment
• Monthly food trucks, onsite parking, and a genuinely supportive team environment
• Bunnings PowerPass with exclusive trade discounts and savings
• Employee discounts on vehicles, servicing, and parts
• Long-term career growth within a privately owned organisation that promotes from within
• Join a business that genuinely invests in its people and celebrates success

Job Description

About the Role
Reporting to a highly experienced, supportive Service Manager, you'll oversee the daily operations. Working closely with four Foremen, you'll drive productivity, profitability, quality, and customer satisfaction while fostering a positive and high-performing workplace culture.

Key Responsibilities

• Lead and support our Workshop Foremen across daily operations
• Coordinate workshop workflow and allocate repair orders effectively
• Monitor productivity, efficiency, and workshop profitability
• Ensure repairs are completed safely, accurately, and on time
• Coach, mentor, and develop Foremen, technicians, and apprentices
• Work closely with Service Advisors and the Service Manager to deliver exceptional customer service
• Maintain workshop standards, compliance requirements, and safety expectations
• Drive continuous improvement and foster a positive, engaged team culture

Desired Skills and Experience

About You
You are a confident leader who enjoys building great teams and achieving results.
To be successful, you'll bring:

• Experience as a Heavy Vehicle Workshop Controller, Foreman, or Senior Technician
• Heavy Vehicle Trade Qualification
• Strong leadership experience managing and motivating teams
• A passion for mentoring, coaching, and developing others
• Excellent planning, organisational, and communication skills
• A commitment to safety, quality workmanship, and customer service
• A current Australian driver's licence (HR licence advantageous)
• Dealership experience will be highly regarded

Successful applicants must complete a National Police Check and have full Australian working rights.

About Patterson Cheney Cars and Trucks
For more than 100 years, Patterson Cheney has been a trusted name in the automotive industry. Our success is built on strong family values, quality leadership, and a commitment to creating rewarding careers for our people.

We're proud of our reputation as an employer of choice, reflected in our strong workplace culture, long-tenured employees, and recognition as VACC Automotive Employer of the Year 2023-2025.

Patterson Cheney is an equal opportunity employer and encourages applications from people of all backgrounds, experiences, and communities.