Workshop Supervisor

Bus Stop Sales & Service; City of Brisbane; On-site; AUD 55,000 - 83,000; Full time

Benefits offered by this job

Regular hours

Competitive pay

Great team

Job summary

Bus Stop Sales & Service in Brisbane leads a fast-paced workshop for a premier independent bus distributor. The Workshop Supervisor will own daily operations, ensuring safety, efficiency and high-quality service while leading a team of service advisors, diesel mechanics, auto-electricians and apprentices.

This role emphasises customer-focused service, leadership, and operational excellence, with support from executive leadership to drive improvements in a modern facility.

Qualifications

• Trade-qualified workshop supervisor with a proven leadership record.
• Experience in commercial vehicle service, maintenance, and diagnostics.
• Proficiency with Dealer Management software and regulatory compliance.
• Strong communication, problem solving and budget management skills.
• Diesel Mechanic, Auto-electrician or BEV qualifications are desirable.

Responsibilities

• Oversee daily workshop operations in the Greater Brisbane Area.
• Lead a team of service advisors, technicians and apprentices.
• Schedule PDI, customer adaptations, service and repair work.
• Ensure safety, efficiency and compliance with standards.
• Drive continuous improvement and customer service excellence.

Skills

Leadership

Team management

Customer service

Budget management

Problem solving

Education

Trade qualification

Tools

Dealer Management software

Job description

Lead the workshop of a fast-growing dealership business

This is a rare opportunity for an experienced and trade qualified Workshop Supervisor to take ownership of busy workshop for one of Australia's most progressive dealership groups.

You'll be accountable for the result, the customer experience, and the leadership of a great team— and you'll have the mandate, the structure, and the executive support to do it well.

About us

Bus Stop Sales & Service is Australia's premier independent bus distributor. We sell, adapt, service and support hundreds of vehicles a year for fleet, school, charter, tourism, government and mining operators — from proven diesel platforms to the latest zero-emission electric vehicles.

We operate nationally from sites in Brisbane (HQ), Sydney and Melbourne, and we're investing heavily in people, systems, capability and the zero-emission transition. We're owner-led, well-resourced, and serious about lifting the bar on how the industry operates.

The Opportunity

The Workshop Supervisor will oversee the daily operations of our modern, fast-paced workshop in the Greater Brisbane Area, ensuring safety, efficiency, and high-quality service delivery. Responsibilities include leading a team of service advisors, diesel mechanics, auto-electricians and apprentices, scheduling new bus PDI's, customer adaptations, service and repair activities, and ensuring compliance with regulatory standards and company policies.

This role is designed for an individual passionate about industry leading customer service, leadership and operational excellence.

Qualifications and Experience

• Strong leadership and Team management skills, with the ability to mentor, coordinate and manage a diverse team of technicians, and drive continuous improvement activities.


• Expertise in commercial vehicle service, maintenance, customer adaptation, repair and diagnostics, ideally with bus and/or truck experience.


• Proficiency in Dealer Management software, as well as familiarity with industry-specific safety and regulatory compliance standards.


• Effective communication and problem-solving skills to address customer concerns promptly.


• Experience in budget management, operational efficiency, and planning to optimise workshop performance.


• Diesel Mechanic, Auto-electrician and/or BEV qualifications or a related field highly desirable.

• Valid driver's license and MR license, and the ability to operate fleet vehicles if needed.

Why Bus Stop Sales and Service?

We are a tight-knit, supportive, high-performing Team delivering critical transport solutions to our valued clients - we help keep Australia moving. We offer a full turn-key facility and service that gives us the edge over the competition.

Benefits:

• Regular working hours and world class facility


• Competitive hourly rate commensurate with experience


• Great team environment

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