Workshop Controller – Full Time – Northampton

Catering; Northampton; On-site; AUD 85,000 - 95,000; Full time

Benefits offered by this job

30 days annual leave

Workplace pension

Free Training and Development

Long service rewards

Employee well-being services

Free uniform and PPE

Life insurance

Job summary

Motofix Northampton is seeking a Workshop Controller to oversee the bodyshop’s efficient operation, maintain high repair standards, and deliver excellent customer service. You will plan workflows, maximise team performance, conduct quality checks, and keep customers updated on progress.

Collaborative and detail-driven professionals with MET, Panel, Paint experience and IMI qualifications preferred are encouraged to apply.

Qualifications

• Experience managing bodyshop production teams.
• Knowledge of repair methods and workflow planning.
• Collaborative approach to ensure repairs are right first time.
• Willing to learn and adopt new technologies.
• IMI qualifications preferred.

Responsibilities

• Plan and organise workflows to optimise production efficiency.
• Maximise utilisation and performance of the production team.
• Conduct quality inspections to uphold repair standards.
• Update customers on repair methods, progress and dates.
• Collaborate with Vehicle Damage Assessors to improve sales and ops.
• Conduct staff performance reviews to support improvement.
• Drive customer excellence and contribute to profitability with Parts teams.

Skills

Workshop management

Production planning

Quality inspections

Team leadership

Customer service

Collaboration

Attention to detail

Education

IMI qualifications preferred

Job description

Motofix is a leading vehicle body repair provider with nine state-of-the-art centres across the Home Counties, South, and South West of England. We aim to set the benchmark for customer experience and quality in automotive body repair, guided by teamwork, ownership, respect, and eco-integrity.

What We Offer

Excellent salary plus bonus
30 days annual leave (inclusive of bank holidays)
Workplace pension scheme
Free Training and Development
Employee long service rewards
Employee well-being services
Free uniform (and PPE)
Life insurance

About the Role

As a Workshop Controller, you will be responsible for ensuring the efficient operation of the bodyshop, maintaining high standards of repair quality, and delivering excellent customer service. Your role will involve:

Planning and organising workflows to optimise production efficiency.
Maximising the utilisation and performance of the production team.
Conducting quality inspections to uphold repair standards.
Updating customers on repair methods, progress, and estimated completion dates.
Collaborating with Vehicle Damage Assessors to achieve optimum sales and operational performance.
Conducting staff performance reviews to support continuous improvement.
Working closely with the Vehicle Damage Assessment and Parts Teams, you will drive customer excellence and contribute to strong financial performance.

About You

Highly organised and detail-oriented, you have a strong track record of successfully managing bodyshop production teams. Your expertise in repair methods and workflow planning has played a key role in your career growth. You take a collaborative approach, ensuring repairs are completed right the first time while continuously learning and staying ahead of industry advancements. This role offers an opportunity to make a real difference, contribute to a high-performing team, and be at the forefront of automotive repair technology.

What We Look For

Passion for quality a commitment to delivering high-standard repairs and positive customer outcomes.
Team player able to work collaboratively with minimal supervision.
Strong technical knowledge understanding of modern repair methods with an ability to maximise repair opportunities.
Commercial awareness ability to drive productivity, efficiency, and profitability.
Continuous improvement mindset willingness to embrace best practices and new technologies.
Previous hands-on technician experience (MET, Panel, Paint) within the accident repair industry.
IMI qualifications preferred.

Salary: £45000 - £50000/annum

Job Type: Permanent

Location: Northampton